IT Specialist
8 months ago
can work for an information technology company that other individuals or businesses use to manage their web and software needs, or as part of an in-house IT department at a larger company to maintain internet connectivity, back up information and troubleshoot glitches and other problems. They work remotely to guide clients through the process of re-setting routers and resolving gateway issues and may also visit clients in the field to inspect, repair and replace hardware. IT Specialists also audit system behavior and monitor firewalls to protect sensitive information and uphold cybersecurity protocols.
**IT Specialist skills and qualifications**
An effective IT Specialist uses a variety of soft skills, technical skills and industry knowledge to provide the most effienct and comprehensive support they can. These skills include:
- Working knowledge of relevant operating systems, software and programming
- Excellent problem-solving and critical thinking skills
- Keen attention to detail
- Good organization, time management and prioritization
- Efficient troubleshooting abilities
- Effective communication skills, including speaking, writing and active listening
- Great customer service and interpersonal skills
نوع الوظيفة: دوام كامل