Real Estate Transaction Coordinator
3 days ago
**Job description**
Who Are We? Prime Cash Offer is a real estate solutions company based out of New York. We focus on helping homeowners find solutions for their problem whether they’re going through a foreclosure, can’t sell their property, or just need to sell their house for all kinds of reasons.
**Responsibilities**:
50/50 phone support and documents handling
Manage contracts to close process of property
Basic bookkeeping
Be the first point of contact in handling client inquiries
Provide concierge level customer service to clients and customers
Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing
Communicate with homeowners, project managers, mortgage companies, vendors, city officials, investors and all parties that might arise in the process of a transaction
Represent our company in a professional manner Scheduling of closings, utility shut offs and turn ons Tracking deadlines and prioritizing based on upcoming tasks Mitigate any issues that come in the way of closing of property sale
Audit files to make sure all details are up to date Qualifications:
Real estate transactions experience
EXTREMELY fluent in English
Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet online programs such as Docusign, MLS systems, Google Drive, etc
Must have leadership skills Have excellent attention to detail and high-level accuracy with documents Concerned with doing things the right way Flexible in daily routine; ability to prioritize and manage shifting responsibilities Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities including speaking to attorneys, irate and emotional clients. Self driven, highly resourceful, proactive, and should be able to solve any issues that might arise without little to no direction Short sale experience is a plus
Work requirements: 40 hours per week, 2 days off (amenable to working Saturdays when needed) 10-6 EST M-F US Eastern Standard Time Zone, amenable to shifting schedules
**Salary**: $6-8/USD hour depending on experience System/equipment requirements: Laptop/desktop with at least 4 GB RAM and i3 processor Stable internet connection of at least 3 MBPS Backup workstation (preferred) Backup internet (pocket wifi) USB noise-canceling headset There is opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with.
**Job Type**:
Full-time Salary: E£336.61 - E£448.82 per hour
**Experience**:
Real Estate: 1 year (preferred)
Administrative: 1 year (preferred)
Customer service: 1 year (preferred)
Every other Saturday of each month: 9am-1pm
Whenever a client needs assistance or business demands require additional hours Qualifications / Skills / Experiences (required): Must have 2+ years of phone or call center experience (US real estate background is preferred with a proven track record 1 year of sales experience is preferred with a proven track record Very articulate, confident in speaking with foreigners, has a neutral accent Able to determine the motivation and pain points of the seller Has a customer-centric mindset and not just after hitting their numbers Has excellent organizational, time management, and follow-up skills Strong working knowledge of Google Docs and MS Office including Word, Excel, Outlook, and PowerPoint Must be ambitious We’re looking for a real “Go-Getter” who wants to serve and add value Lives out our core values - Integrity, Teamwork, 12 Push up Mentality, Energy Professional in attitude and appearance Possess the ability to connect with a variety of personalities Extremely strong phone skills; ability to set and close appointments over the phone Ability to use or quickly learn real estate specific CRM and marketing/lead technologies Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line Someone who takes an ownership mentality in all that is done in this position Outstanding written, grammar, & verbal communication skills with ability to interact with all levels of an organization Must possess excellent organization and problem-solving skills Excellent time management skills and ability to adhere to schedules/deadlines Ability to work during EST hours weekdays and some Saturdays Enthusiastic about providing best possible customer service for clients and customers A role up your sleeves, and all hands-on deck mentality to cross functional tasks and assignments Strong relationship management and the ability to drive multiple tasks to completion successfully Resourceful team player and a positive “can-do” attitude with the ability to work in a fast-paced environment Good attendance record Willing to learn the industry and help us maintain and grow our
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