Customer Service Director

Overall CSD Responsibilities - To have overall accountability for the quality of solutions provided to multi-national Customers. (measure service provided against defined Service Level Agreements). - Increase the value that Orange delivers to a customer, and deliver continual service improvement. Service Level Management - To be the Customer’s primary...

Overall CSD Responsibilities - To have overall accountability for the quality of solutions provided to multi-national Customers. (measure service provided against defined Service Level Agreements). - Increase the value that Orange delivers to a customer, and deliver continual service improvement. Service Level Management - To be the Customer’s primary...

Req ID:450917 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...

**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

Professional services director (Operations director) Main requirements: - Bachelor’ Degree in Computer Science, engineering or information technologies. - Excellent English - PMP/MBA/DPA/Agile/ITIL/CMMI / Six Sigma and lean management is preferred. Job description - Balances the demand for resources with the supply of resources taking into consideration...

**TITLE**:Director of Finance and Support Services**TEAM/PROGRAMME**:Egypt Senior Management Team**LOCATION**:Cairo**GRADE**: 1**CONTRACT LENGTH**:One year (Renewable)**CHILD SAFEGUARDING**: Level 3: the post holder will have contact with children and/or young people _either _frequently (e.g. once a week or more) or intensively (e.g. four days in one month...

**About the role**: Within the TNS - TRANSPORT NETWORK & SUPPORT department, the Satellite Factory manages, deploys and maintains the satellite transmission network. As a Satellite Customer Project Director, you are responsible for the deployment of satellite projects for large account and large business customers, as well as for operator customers or our...

**SMG - Service Management Group is hiring a Security and Compliance Director to join our team!** SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining SaaS technology with hands-on professional services to help organizations generate new revenue, grow existing revenue,...

**COMPANY DESCRIPTION** The Customer Service Manager will provide a leading role in organizing and monitoring our Customer Service department to ensure our customers receive the highest levels of service. The Customer Service Manager is responsible for providing strategic leadership to the customer service and call center teams, to deliver exemplary...

Position Main requirements: - Managing Director - Bachelor’ Degree of any suitable discipline - Excellent English - MBA / DPA / PMP certificate is preferred Job description - Reviews analyses of activities, costs, operations and forecast data to determine department or division progress toward stated goals and objectives. - Maintains service quality...

Director of Operations A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. **What will I be doing?** As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department...

Saint Andrew’s Refugee Services, Cairo Vacancy Announcement: Director of Finance and Co-Director of Executive Leadership Team Founded in 1979, StARS is a refugee service provider in central Cairo that works to enhance the quality of life for refugees and vulnerable migrants through five broad program areas: education, psychosocial, legal, community...

Job Description & Specification: **Reports to**: Partner & CEO **Key Responsibilities**: Directors share their time and expertise among different roles including business development and the direction of large and complex projects or programs. Directors are leaders within the firm and are required to focus on new business acquisition and to contribute to...

**Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Closely work with...

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. **What will I be doing?** As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed...

**JOB TITLE**: CUSTOMER SERVICE CONSULTANT **DEPARTMENT**: CENTRE OF EXCELLENCE: CUSTOMER SERVICE **REPORTING TO**: CUSTOMER SERVICE MANAGER **LOCATION**: EGYPT **ADDITIONAL INFO**: **PURPOSE OF POSITION** The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process.and confirm customers’...

Operations Director - BPO Service Delivery Director - Cairo, Egypt At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Director you will be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You Will be Doing Looking...

**Job Description Summary**: The Service Director will demonstrate accountability for Customer, functional, business, and company objectives. In this role you will integrate and drive processes that meet business and customer needs across the organization, manage complex issues, be involved in short - and long-term planning and execution, and contribute to...

Director of Human Resources A Director of Human Resources will manage Human Resources related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. **What will I be doing?** As a Director of Human Resources, you...

**What is Canonical?** Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, "the world's best free software platform". Our mission is to realise the potential of free software in the lives of individuals and organisations. Our services are helping individuals and businesses worldwide to reduce...