Revops Specialist

**About Us**

Qoyod is a fast-growing technology startup that provides seamless cloud based, state of the art accounting solutions that transform traditional business environments into an integrated technology framework that accelerates accounting operations and empowers accountants to be consultants and effective decision makers. Qoyod has been recognized by the Fastest Growing Accounting Solutions Award for 2021 and granted the Best Place to Work for Award for 2022.

**Job Summary**

The Revenue Operations Specialist is responsible for the oversight and enhancement of revenue operations, ensuring seamless alignment between sales, marketing, and customer support through effective process management within the HubSpot ecosystem. This role is pivotal in leveraging HubSpot to automate, optimize, and scale operational workflows while driving sales enablement initiatives that empower the sales team with the resources, tools, and training necessary for success.

**Responsibilities**
- ** Revenue Operations Management**:

- Develop and refine processes that enhance operational efficiency and interdepartmental alignment, with a focus on leveraging HubSpot for maximum effectiveness.
- Serve as the integrative force between sales, marketing, and customer support, ensuring collaborative strategy implementation within the HubSpot environment.
- **Process Design and Documentation**:

- Design, document, and implement scalable processes, workflows, and best practices using HubSpot's capabilities.
- Maintain exhaustive documentation within HubSpot to ensure transparency, consistency, and ease of access across teams.
- **HubSpot Administration**:

- Oversee the effective use of HubSpot as a central tool for process automation, marketing automation, sales tracking, and customer relationship management.
- Ensure data integrity, quality, and consistency within HubSpot to support operational effectiveness, precise reporting, and insightful analytics.
- Customize HubSpot features and integrations to meet the evolving needs of the business.
- **Sales Enablement**:

- Collaborate with sales leadership to identify and prioritize sales enablement needs, ensuring HubSpot tools, content, and training are aligned with sales strategies.
- Develop and deliver HubSpot-centric sales training programs that improve sales team effectiveness and proficiency in using the platform.
- Create and manage HubSpot sales collateral, playbooks, and resources that support the sales team in engaging prospects and closing deals.
- Analyze HubSpot sales performance metrics to identify gaps and opportunities for improvement in the sales process.
- Optimize the use of HubSpot CRM and sales tools, ensuring the sales team has the resources needed for efficient prospecting, pipeline management, and reporting.
- **Continuous Improvement**:

- Identify areas for process improvement within HubSpot and propose actionable strategies to enhance operational workflows.
- Monitor and analyze HubSpot performance metrics to inform ongoing operational enhancements and training needs.
- **Training and Support**:

- Provide ongoing guidance and training related to HubSpot and operational processes to support team proficiency and awareness.
- Collaborate with the sales team to deliver targeted training on HubSpot tools, processes, and strategies that drive sales effectiveness.
- **Stakeholder Collaboration**:

- Work closely with leadership and cross-functional teams to align HubSpot-driven operational processes with strategic objectives.
- Partner with sales, marketing, and product teams to ensure alignment of HubSpot sales enablement initiatives with broader company goals.

**Qualifications**
- **Experience with HubSpot**:

- Proven experience as a HubSpot Administrator or in a similar role, with hands-on experience in managing HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub.
- **HubSpot Certification**:

- Relevant HubSpot certifications (e.g., HubSpot Marketing Software, HubSpot Sales Software, HubSpot CMS for Developers) are highly desirable.
- **Technical Skills**:

- Proficiency in setting up and managing HubSpot workflows, sequences, and automation.
- Strong understanding of data management, including importing/exporting data, data hygiene, and maintaining data integrity within HubSpot.
- Experience with HubSpot integration with other tools and platforms (e.g., Salesforce, Zapier).