Ecommerce Specialist

1 week ago


مصر, Egypt Kotn Full time

At Kotn, we’re reimagining the way our everyday items are made and purchased, beginning with your wardrobe, setting a new standard for social impact and traceability. Founded in February 2015, Kotn has been featured in over 80 publications such as New York Times, GQ, Vogue, Elle, and The Wall St. Journal. Kotn was founded in Toronto by three best friends, who were sick of compromising on quality, design, sustainability, brand experience, and price.

**What you’ll be working on**:
**Site Merchandising (30%)**
- Update and audit Kotn consumer site consistently to reflect inventory levels, content accuracy, and brand and technical merchandising strategies to maximize conversion
- Assist the Merchandising and Buying team in developing site merchandising plans to support product launches to align with on-site merchandising strategies and enhance customer experience
- Develop retrospectives and provide actionable site merchandising recommendations to Buying and Marketing on campaigns and collections

**Operations (30%)**
- Onboard products on Kotn consumer site, plan homepage flips, optimize landing pages, on-site search navigation, and overall site content updates
- Own seasonal Product Log & Asset Tracker, ensuring all relevant information is secured for seamless and successful product launches
- Partner with Inventory to offboard seasonal products from website and POS
- Partner with Marketing to ensure site assets, images, UGC, and copy are aligned with brand guidelines
- Develop strategies for the Kotn consumer site regarding product launches, promotions, and other procedural site change

**Product Ownership (30%)**
- Maintain product briefing documents that outline use cases, technical requirements, and ROI
- Work with Ecommerce team to set KPIs for new features and initiatives to hold teams accountable for driving results through analysis and by A/B testing
- Collect and provide feedback from stakeholders to understand business objectives to support the roll-out and planning of new initiatives as they impact the consumer
- Support end to end product delivery through ideation, scoping, testing, launching, and QA: communicating the process and benefits with necessary stakeholders and improving overall customer experience
- Manage product discovery process through developing feedback loops with consumers/users, and constantly testing and prototyping with Digital/Engineering

**Reporting & Analysis (10%)**
- Identify and report on site improvements and bugs, communicating to relevant stakeholders
- Use data and conduct user research to make recommendations for site improvements and solutions
- Conduct QA testing prior to any new site content, products, or promotions going live

**What you’ll bring**:
**Communication**

Demonstrates awareness by adjusting language and terminology, both written and verbally, for intended audience to clearly convey ideas and address opportunities

**Critical Thinking**

Data oriented story teller, enabling curiosity to find innovative solutions to continuously improve business areas

**Adaptability**

Identifies areas for improvement and optimistically acclimates to environments of change, whether through process, industry, or organizational

**Initiative**

Self-starter, naturally motivated to seize opportunities and get started without prompting



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