Account Manager

4 weeks ago


مصر, Egypt ArabyAds Full time

**About us:

- **
ArabyAds is a global technology company that empowers e-commerce marketing. It offers multiple digital advertising platforms across different touchpoints of a brand’s journey in a customer lifecycle ranging from customer acquisition, retention, and monetization.
Headquartered in Dubai, ArabyAds was founded in 2013 to leverage innovation and deliver measurable results to its advertisers with data-led, transparency-first & omnichannel marketing. Entrepreneur Middle East recognized ArabyAds as “The best e-commerce marketing platform 2021.”

We are a team of +500 passionate people across the Middle East, Europe, India & South East Asia and Africa. We are an agile, fast-growing, interdisciplinary team of passionate experts in media planning, influencer marketing, consumer research, developers & coders, data scientist, artificial intelligence, and machine learning with a shared mission to create sustainable value for our clients. ArabyAds is proud to be an equal opportunity employer regardless of your race, colour, gender, religion, age, disability, or marital status. We currently have people from 19 nationalities across our 13 locations and are happy to celebrate all festivals.

**About The Role**:
Account Manager’s responsibilities include the following:
develop strong relationships with customers,
connect with key business executives and stakeholders and prepare reports.
Moreover, answer client queries and identify new business opportunities among existing customers.

**Main Responsibilities**:

- Handle inquiries and requests from customers and address their needs
- Follow up with the top accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upselling & cross-selling opportunities with the sales team regularly.

**Role Requirements**:

- Bachelor’s Degree in business or any other relevant
- 1-2 years of experience as an Account Manager preferably in digital agency
- Fluent in the English language (speaking, reading and writing)
- Advanced Excel Skills
- Advanced PP presentation skills


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