IT Executive

Implement department strategy to achieve IT station’s goal
- Perform tasks related to new IT system implementations on site
- Send new hardware/software request to procurement department
- Create and manage user accounts and access permissions.
- Set up workstations for new employees (software/hardware)
- Setup and manage local scanners and Printers
- Support and troubleshoot hardware/software issues on
- Workstations/Laptops ensure latest software updates deployment.
- Maintain local servers (DHCP, APP, FS.) and responsible for local data center.
- Manage data Backup schedules and physical backup media
- Ensure implementation of latest software security patches and updates
- Run scheduled antivirus and resolve threats immediately as it occurs
- Monitor local servers’ health, link status for all country branches and call center systems via PRTG System
- Handle GCS and resolve cases on daily basis
- Manage local SQL server where applicable.
- Maintain annual inventory of all IT related assets (hardware and software)
- Supervise and follow up on tasks given to external IT companies
- Handle all systems issues related to security, card access team, networking team, maintenance team, Queue system
- Follow up with internet and telecom providers
- Adhere to company HSSE, compliance and sustainability corporate policies
- Collaborate with the team to achieve its objectives
- Self-development and skill improvement
- Facilitate the flow of information horizontally and vertically
- Achieve set annual KPI’s and develop oneself on skill gaps
- Continuously support and address all country employee’s IT issues
- Resolve all employee Help desk within the time frame
- Assist in managing IT resources and tools and where applicable recommend cost-saving.
- Suggest IT requirement to be included in the IT budget.

**Job Requirements**:

- Faculty of Engineering / Computer Science or a related technical field is preferred.
- Cairo residence
- 1 - 2 year experience in the same field
- MCSE And CCNA are a must.
- Network and Systems troubleshooting experience is a must.

**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.