International Accounts Advisor

1 day ago


Cairo, Egypt Sky Services Full time

Own and manage the client relationship: resolving calls efficiently and effectively. - Ensure service level agreements are met and maintained. Work as part of a team to ensure offering world-class Customer Service at all times. - Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service. - Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service. - Mentor and support new employees. - Use the job tools (telephone and computer) effectively. - Meeting service level in handling all transactions measured through productivity reports. - Maintain professional work relationships with colleagues, supervisor and manager.
- Fluent English. - Customer service oriented. - Committed - Motivated & Passionate to work.


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