Real Time Analyst

4 days ago


القاهرة, Egypt IntouchCX Full time

About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
About the Job
We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments.
As Real Time Analyst, You Will
- Evaluate large amounts of data
- Communicate data in a clear and concise manner to Management Teams, Team Leaders and team members
- Adjust staffing and scheduling according to changing needs of the business
- Solicit extra hours or voluntary time off from where applicable, to ensure staffing meets forecasted volumes to clients
- Monitor schedules and escalate issues regarding attendance adherence
- Work with team members to ensure they know their statistics related to the schedule

As Real Time Analyst, You Have
- High school diploma or equivalent (required)
- Some post-secondary or completion of post-secondary schooling (preferred)
- Good communication skills
- Advanced knowledge of MS Word and Excel
- Adaptability to learn a variety of software programs
- A high level of accuracy with regards to data entry
- Strong analytical and problem solving skills
- Willingness to learn and adapt to working in a new environment
- The ability to multitask and self-manage your work day



  • القاهرة, Egypt Mrsool Full time

    **Who Are We❓**: Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery...

  • Financial Analyst

    1 day ago


    القاهرة, Egypt manazel develpment Full time

    This is a full-time on-site role for a Financial Analyst at Manazel Developments, located in Cairo, Egypt. As a Financial Analyst, you will be responsible for financial planning, analyzing financial data, preparing and interpreting financial statements, and reporting on financial performance. Your role will involve providing valuable insights and...

  • Data Entry Analyst

    3 weeks ago


    القاهرة, Egypt Vultara Inc. Full time

    **IMPORTANT!!!! Indeed has a bug which always displays "Pay" in USD currency. Our listed "pay" or "salary" is always in the listing country's local currency. Ignore "USD" or "$" anywhere you see in this job posting unless that position is listed for the US.** The Data Entry Analyst’s primary responsibility is to support the cybersecurity monitoring...

  • Business Analyst

    4 weeks ago


    القاهرة, Egypt Mrsool Full time

    **Who Are We❓**: Step into the world of Mrsool—where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play...


  • القاهرة, Egypt MaxAB Full time

    Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

  • Financial Analyst

    3 weeks ago


    القاهرة, Egypt Namaa Spaces Full time

    This is a full-time on-site role for a Financial Analyst located in Cairo, Egypt. The Financial Analyst will be responsible for financial planning, analyzing financial data, preparing financial statements, conducting finance-related tasks, and financial reporting. **Qualifications** - **Bachelor's degree in finance, is a must.**: - **Experience in...

  • Lgs Analyst

    3 days ago


    القاهرة, Egypt Kenvue Full time

    Description recruiting for: **LGS Analyst** This position reports into the LGS Senior Analyst and is based in Cairo, Egypt **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®,...


  • القاهرة, Egypt We Buy Houses Anywhere Full time

    **REAL ESTATE WHOLESALE COLD CALLER**: - (For Flips & Rentals Using Cash Subject-To, Seller Financing, & Novation)_ **Role Overview** As our **Creative Acquisitions & Financing Specialist**, you will focus on identifying and securing distressed property deals in various challenging situations. Your expertise in creative financing methods will allow you to...


  • القاهرة, Egypt LPI Home Buyers LLC Full time

    **PLEASE READ THE ENTIRE POSTING FOR THE APPLICATION PROCESS** **Real Estate Acquisitions Specialist - INBOUND Leads, Salary & Commission (Remote/Full-Time)** **OUR COMPANY** LPI Home Buyers is a successful, U.S. based real estate company seeking standout Property Acquisition Specialists to join our hard working and dynamic team. We offer the training and...

  • Analyst - Energy

    1 week ago


    القاهرة, Egypt European Bank for Reconstruction and Development Full time

    Requisition ID - 35465 - Office Country - Egypt - Office City - Cairo - Division - Banking Countries of Operations - Contract Type - Fixed Term - Contract Length - 2 years - Posting End Date - 23/03/2025 **Purpose of Job**: EBRD is one the largest financiers of the energy sector in Egypt. The Analyst will be working on debt facilities for energy projects...


  • القاهرة الجديدة, Egypt The Address investments Full time

    This is a full-time, on-site role for Real Estate Sales Advisor at The Address Investments, located in New Cairo. The Fresh Real Estate consultant will be responsible for providing exceptional customer service, sales, and real estate support. They will help clients with property purchases and provide information on real estate options in Egypt and the Middle...

  • Big Data Analyst

    3 weeks ago


    القاهرة, Egypt Advansys Full time

    **Advansys** is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including...


  • القاهرة الجديدة, Egypt The Address Investments Full time

    We are a real estate firm that provides consultancy for both buyers and developers, guiding them through making the best choice to fit their interest. We combine a wide range of diverse services with unique know-how to develop unparalleled outcomes. Made up of a renowned group of experts and consultants in the real estate field, The Address Investments has...

  • Real Estate

    2 weeks ago


    القاهرة الجديدة, Egypt The Address Investments Full time

    We are looking for Fresh Grads or last year students with no commitments or attendance to join our company as a Real State Sales. Max age 30 years old. **Benefits**: =Basic Salary is provided =Medical and social insurance =Sim Cards and Laptops =Attractive Commissions **Job Types**: Full-time, Permanent, New grad Pay: From E£5,500.00 per month

  • Product Analyst

    3 weeks ago


    القاهرة, Egypt MaxAB Full time

    Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...


  • القاهرة, Egypt smartchoicehomebuyers.com Full time

    Job Description: Smart Choice Home Buyers is seeking a motivated and experienced Real Estate Acquisition Manager to join our dynamic team. In this remote role, you will be pivotal in acquiring investment properties on our behalf. Your responsibilities will include identifying and evaluating potential properties, negotiating purchase agreements, and ensuring...


  • القاهرة الجديدة, Egypt Employ me Full time

    **Job Title**:Real Estate Sales Agent **Location**: new cairo **Job Type**: Full-Time **Qualifications**: Bachelor’s degree in Business or a related field. Proficient in Microsoft Office. A personal vehicle is preferred. 3 years brokerage experience is a must 3 years brokerage experience in the same title (Managers & Team leaders) is a must Have a...


  • القاهرة الجديدة, Egypt Employ me Full time

    **Real Estate Team Leaders** **Number of Vacancies**:2** **Location**: Fifth Settlement **Job Type**: Full-Time **Qualifications** - Bachelor’s degree in Business or a related field. - Proficient in Microsoft Office. - A personal vehicle is preferred. - 3 years brokerage experience is a must - 3 years brokerage experience in the same title (Managers &...


  • القاهرة, Egypt LPI Home Buyers LLC Full time

    As a Real Estate Dispositions Manager/Transaction Coordinator for Real Estate Investment Company, your core responsibility is to oversee the efficient sale of real estate assets, ensuring maximum returns on investment for the organization. This is a FULL-TIME, REMOTE POSITION. Salary plus commission! Your duties will include: 1. Handle the disposition...


  • القاهرة, Egypt Arrow Electronics, Inc. Full time

    **Position**: Senior Business Analyst **Responsibilities** - Collaborate with stakeholders to collect, define, and prioritize business requirements. - Create and document business process flows, functional specifications, and system architecture designs. - Facilitate workshops and meetings to align stakeholders and ensure clear communication of...