Sr. Service Desk

**Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 2-5 yearsCity - Nasr City, CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support Application...

**Job Description**: - Provide expert technical support and assistance to end-users. - Diagnose and resolve hardware, software, and network issues promptly to minimize downtime and disruptions. - Interact with end-users in a professional, courteous manner, delivering excellent customer service and maintaining a positive attitude. - Log, track, and manage...

**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - BankingJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - New Cairo, CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Installing and configuring computer hardware, software, systems, networks, printers, operating systems, screens,...

**Job Information**: Industry - RetailWork Experience - 1-3 yearsSalary - 6875City - 10th of RamadanState/Province - Ash SharqiyahCountry - EgyptZip/Postal Code - 44629- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support Application (Outlook, Printing, Scanning ) - Hardware Support (Printers, MFP, Desk Phones...

Front Desk Supervisor A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...

A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

**Role purpose**: To manage IT Spain Service Desk support: All ES OPCO support -Handling the following service desk’s tasks for the Service Owner’s department via REMEDY including Problem Management, Incident Management, Change Management and Service Requests as well as interface with Spain market customers also SPOC between IT teams and business teams,...

About the job Sr Manager, Network Operation Center **Duties and Responsibilities** - ** **Ensures that standardized methods and procedures are used to manage all Changes effectively and quickly - Coordinate and manage the various change committees (Standards and urgencies), analyses the requests, considering risks, unavailability and impact related to...

**Service Desk Specialist.IT Operation & Infrastructure** **-** **(** **2300025T** **)** **Description** **Job Purpose** To act as a central point for Etisalat employees to request assistance on various Information Technology issues and to aim fixing them and restore normal operations as soon as possible **Report To Position Name** Ensure effective...

Company Description **About Khazna** **Khazna was founded in April 2019 with a mission to improve the financial well-being of 20M+ underbanked Egyptians who have little access to formal financial services by providing access to convenient, effective, and secure smartphone-based financial services.** **The company is led by a team with over 50 years of...

**Service Desk Specialist.IT Operation & Infrastructure** **-** **(** **230001Y2** **)** **Description** **Job Purpose** To act as a central point for Etisalat employees to request assistance on various Information Technology issues and to aim fixing them and restore normal operations as soon as possible **Report To Position Name** Ensure effective...

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...

**Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...

**Role and Responsibilities**: - Actively participate in support queue calls, paying careful attention requirements and care of our clients - Open, track and close incident and request tickets - Perform daily system health checks, address issues and document results - Monitor and maintain systems performance and troubleshoot outages within specified SLA -...

**Role Purpose**: Lead the first line/SOC team responsible for the first line monitoring and SRs resolution for all IT and digital systems. **Key Accountabilities & Decision Ownership**: - E2E service monitoring - IT SRs handling - First support in global issues - Participate in migration projects - Improve service availability - Fixing, troubleshooting...

**HR Service Desk Senior Specialist.HR BP & HR Shared Services** **-** **(** **230000N0** **)** **Description** **Job Purpose** To act as a first line support in handling and solving Etisalat, ISP & EGS employees inquiries and problems. To ensure the quality of provided services & information to all staff **Report To Position Name** Receive, review, new...

Sr. / Sr. Principal Support Engineer - EBS Apps Developer (Cairo)-230004W0 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** Customer Success Services Are you passionate about problem solving? If you are enthusiastic to learn cutting edge technologies, you have interest in...

**Who is our Client and your future employer?**: Ranked among the world’s largest petrochemicals manufacturers, it is a public company based in Riyadh, Saudi Arabia. With operations in around 50 countries, The Company has a global workforce of over 31,000 talented individuals. The company operates through three strategic Business Units - Petrochemicals,...

**Responsibilities**: - Greet and welcome guests as soon as they arrive at the park with a positive, helpful attitude. - Assist customers in finding the perfect activities for their interests and skill levels, making reservations, and processing payments. - Answer, screen, and forward incoming phone calls, providing accurate information in a friendly and...