Enterprise Marketing Manager.enterprise Marketing

2 weeks ago


مصر, Egypt Etisalat Egypt Full time

**Enterprise Marketing Manager.Enterprise Marketing**
**-**
**(**
**2300020O**
**)**

**Description**

**Job Purpose**
- Enterprise Marketing Manager in the enterprise business unit has a vital role in driving business success through the development and implementation of effective marketing strategies. With a particular emphasis on the Large Corporate segment & specific focus on understanding and meeting the specific needs of business customers.

**Report To Position Name**
- Develop and implement marketing strategies that align with a segmented approach to meet the specific needs of business customers, particularly in the government Large segment.
- Design customized approaches per vertical & tailored made offers to gain more revenues from Enterprise accounts on both SPOCs & End Users levels
- Create and manage the marketing annual budget for the Large segment.
- Collaborate with the Project Management team to plan and execute successful product launches.
- Conduct market research and analysis to identify customer needs, market trends, and competitive landscape.
- Oversee the customer experience and service model for the Large segment, ensuring high levels of satisfaction and engagement.
- Collaborate with the sales channel to support their efforts in boosting acquisitions, and driving customer retention and loyalty.
- Conduct workshops and trainings for the acquisition and retention teams, equipping them with the necessary skills and knowledge to deliver optimal solutions to the Large segment.
- Collaborate with cross-functional teams, such as product development, sales, and customer service, to ensure alignment and synergy in delivering exceptional value to Etisalat Customers.
- Lead, develop and execute campaigns & promotional programs to manage the segment KPIs
- Analyze and understand the Enterprise market, customer base, & competition moves.
- Provide & Own Enterprise proactive programs as Compensation Matrix & Incentives Programs to SPOCs.
- Work closely with bidding team on business cases to support the implementation of the Enterprise Marketing calendar.
- Design monthly propositions to maximize share of wallet for CLM activities and achieve CLM incremental revenue target (All Enterprise base)
- Conduct regular customer satisfaction survey.
- Responsible for building customer relationships and to ensure account renewals.
- Work with the Regulatory Group to ensure policies and procedures are compliant with market rules.

**Qualifications**

**QUALIFICATIONS_ESSENTIAL- QUALIFICATIONS_ESSENTIAL**
- **University Degree in Business or Economics.**:

- **Computer skills, Advanced MS excel & Power Point is required.**:

- **Excellent in Arabic & English (Reading, Writing & Oral).**:

- **Excellent Communication skills**:

- **Excellent Presentation skills**:

- **Time Management skills**:

- **Analytical skills**:

- **High Flexibility & Adaptability level**:

- **Customers oriented / Results oriented**

**QUALIFICATIONS_DESIRABLE**
- Marketing Diploma
- MBA

**EXPERIENCE_ESSENTIAL**
- Minimum 5 to 8 years of Experience in Telecom industry.

**EXPERIENCE_DESIRABLE**
- Knowledge in Telecom industry

**CERTIFICATIONS_ESSENTIAL**
- Analytical - Presentation - People Management - Time Management - Marketing Courses

**Job***: Manager

**Organization***: Etisalat-Misr

**Job Posting***: 19/Nov/2023, 4:21:26 AM


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