Technical Product Engineer

Job Description We have an exciting opportunity to join our team in Egypt for an Access Production Optimization Engineer. The Access Production Optimization Engineer is responsible for assisting in delivery of safe, efficient, and reliable products and services to our customers. **Responsibilities**: - Provide technical support in expertise throughout the...

Siemens DISW is a global technology powerhouse. With some of the best-known brands in the world, Siemens has stood for engineering excellence, innovation, quality, and reliability for more than 165 years. **Calibre Product Engineering Team** in Cairo is looking for a **Product Engineer.** The Product Engineer's role is to support High Performance Computing...

**Siemens Digital Industries Software - Where today meets tomorrow.** **Let's make the difference together!** **Meet the team -** Siemens DISW is a global technology powerhouse. With some of the best-known brands in the world, Siemens has stood for engineering excellence, innovation, quality, and reliability for more than 165 years. We're looking for a...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most appropriate ‘next step’...

Job Title: Technical support engineer Organization: Service Operations Location: Egypt Cairo Reporting to: Service Desk manager. Job Purpose: To Collect & perform primary troubleshooting end to end for network incidents 24x7 in order to ensure a professional and consistent delivery of quality service to our customers. Key Tasks and Responsibilities: 1....

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey. **Engineering principle**: We ship robust, high-quality code, written for...

**About the role**: **Responsibilities**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are...

**Job Description Summary**: The Gas Turbine Product Service Lead Engineer will provide technical guidance and support of Gas Turbine customers and to GE in terms of combustion technology (both HW and operability). In this role you will be responsible for customer technical issue resolution for Gas Turbine combustion components and operability ranging from...

As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, Windows Servers and Client Access, that elevate our customers’ trust in...

Technical Support Engineer 1 (Isilon Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egy to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable...

Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all troubleshooting and...

**About the role**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

Technical Support Engineer Join us as a Technical Support Engineer on our Product Services team in Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns...

**About the role**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

Datacom product engineer is responsible for North Africa region datacom product project technical delivery, meet customer satisfaction. fluent French speakers. Bachelor’s Degree or above in communication engineering, electrical engineering, computer field or related fields.Strong technical knowledge about Router/Switch/FIrewall, master datacom protocal,...

**Responsibilities**: - Define products by translating customer needs into detailed technical requirements for R&D - Manage products throughout the entire product life-cycle including strategic and tactical activities such as product definition, promotion, collateral generation and customer support - Develop a deep understanding of the markets, customers...

**About the role**: Provide a professional first technical point of contact for the customer Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs. Provide updates as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next...

Technical Support Engineer 1 (VxRail Team) Join us as a Technical Support Engineer on our Product Services team in Cairo to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to...

Technical Support Engineer 2 (Data Domain Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working...