Debt Collector

**JOB SUMMARY**:
The CLOSER / DEBT COLLECTOR position is responsible for answering inbound calls, collect the payment on delinquent accounts. This is the most important position in our company because it generates a forward flow of revenue to grow our operation to greater heights. In an 8-hour shift, our CLOSER takes inbound calls. Once the consumer is located, our Closer negotiates remit of payment, balance in full.
- **COMPANY SUMMARY**:_

Our company mission is to provide solutions for consumers with delinquencies to financially reset giving them peace of mind. Our vision is to recover 240 million in delinquent accounts and share profits within the Empire from Executives to Collectors.

We inspire each other, hold each other accountable, and celebrate amazing results.

Core values: Inspiration, Accountability, Transparency, Discipline, Alignment, Results.

Our team’s success is our top priority. We are committed to achieving personal, professional, and financial goals.
- **POSITION OBJECTIVES**:_
- You will be responsible for achieving a monthly collection target of $15,000 monthly. You will engage with consumers to facilitate timely payments, utilizing your negotiation skills to resolve outstanding debts effectively.
- In this position, you will be responsible for managing 50 to 100 inbound calls daily.
- You will be responsible for negotiating the resolution of seriously past-due collection accounts. You will engage with consumers to discuss payment options and create tailored solutions that facilitate account settlement.
- Skilled in adhering to scripted dialogues to ensure accurate and effective communication with customers. The ability to read and follow a script is crucial in maintaining consistency, compliance, and professionalism during collection calls.
- **KEY COMPETENCIES**:_
- **Data Analysis Skills**: Experience using database management systems, to locate and manage consumer information effectively.
- **Goal Orientation**: Strong focus on achieving and exceeding monthly targets, with a track record of consistent performance.
- **High Call Volume Management**: Experience in efficiently handling a high volume of calls while maintaining quality service.
- **Negotiation Skills**: Strong ability to negotiate effectively with consumers to reach mutually beneficial agreements on payment options.
- **Effective Communication**: Ability to clearly articulate information and engage customers using scripted dialogues while maintaining a professional tone.
- **EDUCATION & EXPERIENCE**_
- Minimum 2 years’ experience in Debt Collections preferred
- Prior Telemarketing, Sales, and Collecting preferred
- **PHYSICAL REQUIREMENTS**:_
- Prolonged periods sitting at a desk and working.

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- **COMMITMENT TO DIVERSITY**:_

Pay: E£14,400.00 - E£42,135.74 per month

Application Question(s):

- Do you have stable internet?

Pay: E£376,320.00 - E£626,349.00 per year