Hostess (Russian Speaker)

5 months ago

مصر, Egypt Brilliance HR Services Full time

**What will I be doing?**

As a Lobby Hostess you would be expected to extend a warm welcome to all the guests arriving to the hotel and escort them personally to the required destination.
- Extending a warm welcome to all the guests arriving at the hotel from the main lobby
- Ensuring to be aware of the events taking place in the hotel including the VIP movements in the hotel
- Ensure that all guests departing are extended a fond farewell
- To consistently provide thoughtful, caring and sincere service extending True Service
- Being knowledgeable of the hotel services and the various dining outlets.

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

- Calm, efficient, and organized with great attention to detail
- Excellent personal presentation and communication skills
- A passion for delivering exceptional levels of guest service
- Ability to multi-task while maintaining a positive attitude when working with a VIP guest
- Professional manner with an emphasis on hospitality and guest service
- Guest relations experience in the hotel, leisure, and/or entertainment sectors
- Proven ability to listen and respond to demanding Guest needs
- Conflict resolution experience

**Salary**: E£2,600.00 per month

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