Mint Officer

2 days ago

مصر, Egypt EGBank Full time

**JOB PURPOSE**

The MINT Customer Relationship Officer is responsible for marketing and selling the bank’s products and services to youth (16 - 29 years old) through direct and cross selling techniques while maintaining a high quality service. In addition to developing relationships with customers and ensuring that their profiles are up to date.
- **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES**
- Market the bank’s products and services for youth through direct and cross selling to achieve branch goals and increase customer base and revenue
- Develop relationships with customers, and ensure that customers’ profiles are updated (through implementing the KYC principle - Know Your Customers)
- Identify customer needs and fulfilling it with proper bank’s products or services.
- Migrate customers to various channels
- Ensure all MINT offerings are updated on all channels of communication
- Adhere to Branch Operating Model

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