Security Control Room and Technology Manager

2 days ago

مصر, Egypt HSBC Full time

Role Purpose:
This position manages the HBEG Protective Security Technology strategy, Security Control Room Operation as well as day-to-day business and new initiatives across HSBC. Additionally, lead all aspects of the deployment of Electronic Security Systems in country level, provide technical advice and assistance to local projects where PS involved acting as the SME between the bank and technical security vendors, and interface with key stakeholders such as ITSO/Application Owner to ensure IT services aligns with the business requirements. Role will also ensure that all aspects of local regulatory requirements are adhered to in conjunction with the Group and Regional FIM and Standards.

The position has oversight of, and implements programs specific to, the electronic security systems across HBEG, consisting of electronic access control, intrusion detection, and security video systems. Further, the role provides scope of work / specifications for protective security elements such as glazing, barriers, locks, safes, vaults, etc.

Position is responsible for establishing enterprise-wide protective security governance framework and structure to align the HBEG with industry best practices, to leverage protective security & technology resources and to implement a consistent protective security assessment process compliant with the Regional and Group PS Technology Policies. Directly responsible for all Local and Regional Protective Security technology policies and standards while promoting strategies linked to enable corporate business and risk management objectives. Provide oversight of the Protective Security technology programs focused on safeguarding company employees, customers, business operations, information and reputation.

Where the role is based in a Country that is an independent HSBC Entity, additional skills and responsibilities will include a greater emphasis and scope for the following:

- Providing provision of cost effective and professional security solutions to counter any current or future criminal risk that may be sustained by the Group aimed against staff, premises or assets.
- Responsible for coordinating the installation of protective and electronic security across the branch network and other departments within the Bank. Additionally, there are both Security and Business driven installation programmes for which the team is responsible and is required to deliver within budget on a timely manner.
- Responding to security incidents which are detected through the security systems as appropriate.
- Managing branch and HQ refurbishment / removal projects, working closely with architects, contractors and security installation companies.
- Initiating tenders for the works involved and managing the tenders along with Procurement ensuring specifications meet HSBC standards and are priced competitively.
- Team management, preparing work processes, writing and enforcing procedures and policies, preparing guidelines for the Security Control Room team to ensure they are ready 24/7 for support services and ensuring security is a high priority.
- Performing payment controls, invoice processing.
- Informing system users and ensuring maximum system utilization, monitoring and commissioning of periodic

**Accountabilities for Business, Customers and Stakeholders**
- Subject Matter Expert of Physical Security Systems
- Provide assistance to Control Operators/Owners ensuring the effectiveness of the following Controls
- Physical Security Countermeasures
- Physical Security Systems
- Physical Access Controls
- Leads research and deployment of leading edge technology solutions and innovative protective security management techniques to safeguard the company’s people, assets, customers, business operations, information and reputation for the HBEG.
- Develops and maintains appropriate protective security standards, policy guidelines, operational procedures and associated risk controls for the Region which is integrated with Group standards.
- Oversees and manages subordinate managers and individual contributors (direct and indirect) and external consultants and suppliers for the implementation of Local and Regional Protective Security Technology program to ensure the effective protection of people, customers, business operations, information and reputation with a focus on the optimal use of personnel, architectural, engineering, technology and equipment resources.
- Serves as Local practice leader for Protective security technology to include protective security design, development, engineering/specifications, project management, acceptance testing and security system operations responsibility for HBEG.
- Responsible for the overall strategic planning, financial planning, project management, monitoring, cost effectiveness, quality service delivery measures and system performance standards for the Protective Security technology program in HBEG:

- Preparing Security Systems projects for new buildings.
- Id

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