Sea Freight Specialist

Respond to RFQs and prepare ONG customers’ costing and rates.
- Develop supply chain solutions for ONG customers.
- Analyze and disseminate strategic information to ensure bid process effectiveness.
- Lead the monthly, quarterly, and yearly business reviews with customers.
- Set customer SLA’s as per the operational capacities and legal requirements.
- Develop contingency management of customer demands.
- Makes sure customers SLAs are met.
- Reduce service failures to mitigate credit notes.
- Ensure and improve service levels through regular customer’s feedback.
- Reporting any information that might impact Company image and brand or functioning.
- Facilitate the flow of information horizontally and vertically.
- Develop and maintain the Supply Chain Team’s response and recovery plan during a disruptive incident, using the tools and templates provided by the local business continuity coordinator working within the BIE team.

**Job Requirements**:

- Bachelor’s degree in relevant field
- 2- 4 years relevant working experience in Oil & Gas projects with a freight forwarder (Export & Import Ocean freight Sector is a must)
- Excellent knowledge of MS Excel intermediates to advance formulas and macros.
- Excellent verbal and written communication skills in English
- Strong coordination skills among various work groups and with different levels
- Good organizational and problem-solving skills.
- Proactive team player and able to work in a fast-paced environment.


**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.