Mgr-spa
6 days ago
**Additional Information**
**Job Number**24201426
**Job Category**Spa
**Location**JW Marriott Hotel Cairo, Ring Road
- Mirage City
- P.O.Box 427, Cairo, Egypt, Egypt, 11757
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management
**JOB SUMMARY**
Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Management of Spa Operations and Budgets**
- Assumes the responsibilities of the Spa Director in his/her absence.
- Ensures all employees have the proper supplies, equipment and uniforms.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Manages supplies and equipment inventories within budget.
- Maintains cleanliness of spa and related areas and equipment.
- Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
**Ensuring and Delivering Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
- Strives to improve service performance.
**Conducting Human Resources Activities**
- Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures employees understand expectations and parameters.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Observes service behaviors of employees and providing feedback to individuals.
- Participates in employee progressive discipline procedures.
- Participates in an on-going employee recognition program.
- Reviews comment cards and guest satisfaction results with employees.
- Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Supervises on-going training initiatives and conducting training when appropriate.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment
-
Mgr-spa
6 days ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24201426 **Job Category**Spa **Location**JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt, 11757 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International, fırsat eşitliği sunan bir işverendir. İstihdam politikamızda işgücü...
-
Mgr-spa
5 days ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24201426 **Job Category**Spa **Location**JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt, 11757 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن...
-
Mgr-spa
6 days ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24201426 **Job Category**Spa **Location**JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt, 11757 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott tritt als Arbeitgeber für Chancengleichheit ein. Wir engagieren uns für die Einstellung einer...
-
Mgr-spa
6 days ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24201426 **Job Category**Spa **Location**JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt, 11757 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de...
-
Mgr-spa
6 days ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24201426 **Job Category**Spa **Location**JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt, 11757 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International applica una politica di pari opportunità. Crediamo nel valore di una forza lavoro...
-
Spa Receptionist
3 days ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24182160 **Job Category**Spa **Location**The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates...
-
Spa Service Expert
2 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Job Number** 24162416 **Job Category** Spa **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions....
-
Spa Service Expert
2 days ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24185297 **Job Category**Spa **Location**Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to...
-
Spa Service Expert
2 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Número de Empleo** 24162416 **Categoría de Empleo** Spa **Ubicación** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Nuestras Especialistas en spa hacen un papel importante prestando...
-
Spa Service Expert
12 hours ago
القاهرة, Egypt Marriott International, Inc Full time**Job Number** 24154029 **Job Category** Spa **Location** The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels...
-
Spa Service Expert
2 days ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24185297 **Job Category**Spa **Location**Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestras Especialistas en spa hacen un papel importante prestando apoyo a varios aspectos fundamentales del spa. En nuestros hoteles...
-
Spa Service Expert
2 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Numéro de l'Emploi** 24162416 **Catégorie d'Emploi** Spa **Lieu** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Nos spécialistes de spa jouent un rôle important dans le soutien de...
-
Spa Service Expert
2 days ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24185297 **Job Category**Spa **Location**Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nos spécialistes de spa jouent un rôle important dans le soutien de plusieurs fonctions vitales du spa. À nos hôtels, ces...
-
Spa Service Expert
2 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**หมายเลขงาน** 24162416 **ประเภทของงาน** Spa **สถานที่** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt ดูบนแผนที่ **ตารางการทำงาน**...
-
Spa Therapist- Local Nationality
6 days ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**25009617 **Job Category**Spa **Location**Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates...
-
Spa Therapist
1 week ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**25041075 **Job Category**Spa **Location**The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps,...
-
Spa Therapist
6 days ago
القاهرة, Egypt Marriott International, Inc Full time**Additional Information** **Job Number**24201424 **Job Category**Spa **Location**JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt, 11757 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Provide massage services to guests using props and/or products. Provide body treatments to guests using...
-
Spa Service Expert
2 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**İş Numarası** 24162416 **İş Kategorisi** Spa **Lokasyon** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat eşitliği sunan bir...
-
Spa Service Expert
2 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**Stellenangebotsnummer** 24162416 **Tätigkeitskategorie** Spa **Standort** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt AUF KARTE ANZEIGEN **Beschäftigungsart** Full-Time **Nicht vor Ort?** N **Umzug?** N **Stellenart** Non-Management - Marriott tritt als Arbeitgeber für Chancengleichheit ein. Wir...
-
Spa Service Expert
2 weeks ago
القاهرة, Egypt Marriott International, Inc Full time**N. Posizione** 24162416 **Categoria la Posizione** Spa **Sede** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica di pari opportunità....
