American Football Operations Manager

2 weeks ago


مصر, Egypt StatsBomb Full time

StatsBomb was founded in January 2017 to provide data, analytics and consultancy to football teams, media and gambling companies, and has grown into a global multi-sports data and analytics SAAS provider.

StatsBomb are well known in the sports analytics industry for providing unique insights into the game of football and have developed a strong brand synonymous with highest quality and accuracy of data coupled with excellent customer service and support.

We have grown from our initial founder team of 3 at the start of 2017 to over 900 employees based in Europe, the US and Egypt and are continuing to expand our operation as we build out our product portfolio and customer base.

Our core products are data and analytics tools, with a tech stack that includes computer vision, machine learning, stream processing, and web-based dataviz. We also have a growing consultancy service that allows customers to have additional access to our expertise and insight. From our origins as a blog pre 2017, StatsBomb have always had a strong foothold in the football analytics community and education remains a constant feature of both our products and our customer support ethos.

StatsBomb is an inspiring place to work. Our vision is clear, to be the world's leading sports data company and we have a driven and dedicated leadership team to get us there, including the original founders, and headed up by CEO Ted Knutson. Our culture is open, honest, transparent, supportive and driven. Our employees are dedicated, motivated and genuinely love their work as well as the people they work with.
- Develop objectives for the Collection team day-to-day activities
- Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
- Collect and analyze Collection team statistics.
- Assume responsibility of budgeting and tracking expenses.
- Hire, coach and provide training to personnel to maintain high quality standards.
- Evaluate performance with key metrics (quality, productivity etc.)
- Prepare reports for different departments or upper management
- Manage and improve collection performance through performance monitoring, problem resolution, system audits and quality assurance measures.
- Taking on other tasks or projects to support employees, other managers, and collection operations.

**Your background**:

- Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
- Strong coaching and leadership skills, ability to motivate employees.
- Decisiveness and attention to detail.
- Proven experience as data collection, call center manager or similar position
- 5+ years of managerial experience
- Ability to manage large-scale operations, including on single or multiple sites

**In return, we offer the following**:

- Opportunities for further career development in a growing organisation.
- The exciting opportunity to play an integral role in the growth of a successful SAAS company
- The opportunity to work with smart and dedicated colleagues, working towards a shared vision
- A collaborative, diverse and supportive global team environment
- Remote and flexible working as well as inclusive wellbeing benefits
- Competitive salaries
- Competitive stock option package.
- Competitive holiday allowance:
21 days holiday,

1 wellbeing day per quarter,

1 day off on your birthday,



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