DevOps and Infrastructure Engineer, Wwps Global
7 months ago
**The Elevator Pitch: Why will you enjoy this new opportunity?**
WWPS Global Cloud Labs (GCL) is a new team within VMware, part of Professional service organization. When you start working with us, you will see for yourself that we are passionate professionals and creative thinkers, excited about technology, and the impact we can make. On our team, you will work with internal professionals, and you will find a foundation to share new ideas, create new solutions, and solve new challenges. Most importantly, you will be working in a leading-edge environment that encourages you to learn, grow, and take risks.
**Success in the Role**:What is the primary need, technical challenge, and/or problem you will be responsible for?**
You will be part of DevOps team responsible for design, management and support of the GCL - a consolidated scalable multi-cloud platform for VMware Worldwide Professional Services (WWPS), incorporating the latest VMware product installations, tooling & DevOps capabilities, and supporting advanced use cases for Telco, App & Cloud Modernization, and Anywhere Workforce, enabling centralized management, quick provisioning, and re-creation of large customer environments, with flexible consumption interfaces and 24/7 follow-the-sun resource coverage.
As part of this team, you will work on some of our toughest technology challenges, partner with some of the industries brightest minds and get hands-on with new and emerging technologies. Many of these solutions will involve developing new automation scripts, programs, and processes. At VMware, our goal isn't just fixing problems, we endeavor to find new and better ways of enabling our Colleague to do their best work.
**The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?**
Help us build self-service like infrastructure automation for internal needs and its components. Build, support, and maintain internal tools for the deployment of the shared development infrastructure, such as content templates or custom automation services.
Strive to deliver any automation as a code. Participate and optionally manage regular reviews and continuous improvements.
**Skills and requirements**:
- Strong hands-on system administration experience with Linux/Windows operating systems, virtualization and IP networking (IP, TCP, DNS, NTP, IGMP, DHCP, firewalls, load balancers, and proxies).
- Experience with system engineering/administration/DevOps for product or custom software development.
- Experience with setting up and working with Cloud Native and DevOps technologies, principles and practices like self-service, source control management, declarative infrastructure and CI/CD.
- Experience with VMware technology - SDDC, vRealize, vCloud, or WS1.
- Experience with Bash/PowerShell and Python scripting.
- Experience with configuration management tools, one or many of the following: Ansible, Terraform, Puppet, and SaltStack.
- Experience in troubleshooting technical issues across the OSI layers.
- Comfortable working in distributed, multinational, and multi-cultural environments.
- Proven track record of customer management, ownership and advocacy for assuring customers’ success.
- Ability to handle difficult or sensitive situations with diplomacy and tact.
- Autonomous, pro-active, and goal oriented.
- Excellent communication skills in English, both speaking and writing.
- Git, Atlassian suite (Jira, Confluence, Bamboo, Stash), Ansible, Terraform, Jenkins, and the VMware product suite.
- Experience with design, configuration, and management of large and complex data center infrastructure, systems, and operations.
**What is the leadership like for this role? What is the structure and culture of the team like?**
This role will be reporting to the senior manager of the VMware WWPS Global Cloud Labs (GCL) in our biggest VMware office in the region in Sofia, Bulgaria. Your manager has expertise in people management, processes & technology and focuses on reducing the reliance on manual efforts by replacing common, repetitive tasks with automated capabilities and works towards leading and building strategic directions to drive motivation & inspiration to deliver value propositions and delightful always-on experience for VMware colleagues Your wider team has engineers based in Bulgaria, Egypt, India, and Mexico.
**Where is this role located?**
Flexible: The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable commute of the office.
**What are the benefits and perks of working at VMware?**
- Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
- Generous Time Off Programs
- 40 hours of paid time to volunteer in your community
- Rethink's Neurodiversity program to support parents raising chil
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