IT System Analyst
4 weeks ago
City/Cities
- Cairo
- Working Schedule
- Full-Time
- Work Arrangement
- Hybrid
- Travel Required
- 10%
- Relocation Assistance Available
- No
- Posted Date
- 23-Oct-2024
- Job ID
- 5046
**Description and Requirements**:
**The Team You Will Jo**in**
We are seeking an experienced IT System Analyst to join our dynamic IT team within MetLife Egypt one of the leading Multinational life and health Insurance companies in the world.
**The Opportunity**
**How You'll Help Us Build a Confident Future (Key Responsibilities)**
- ** Requirements Gathering & Analysis**:
- Collaborate with business stakeholders to gather, analyze, and document business requirements for new systems or enhancements to existing ones.
- Translate business needs into functional and technical specifications, utilizing **UML diagrams** and other architectural tools to visualize processes and systems.
- ** Systems Design & Configuration**:
- Guide end-users through the discovery, requirements, and design phases for new system implementations or updates.
- Lead configuration efforts where applicable, ensuring systems meet business requirements.
- Create and maintain system **architecture diagrams** that detail key design components.
- ** Testing & Implementation**:
- Develop and execute test plans to validate system functionality, ensuring alignment with business expectations.
- Assist in user acceptance testing (UAT), addressing any issues or gaps identified during testing.
- ** User Support & Troubleshooting**:
- Provide ongoing support to end-users, ensuring they can effectively utilize the systems and functionalities.
- Identify, diagnose, and resolve system issues, minimizing operational disruptions.
- ** Process Improvement & Optimization**:
- Continuously assess and suggest process improvements and system optimizations to streamline business operations.
- Stay up to date with emerging technologies and propose solutions that could enhance business efficiency.
- ** System Rollouts & New Functionality**:
- Lead the rollout of new functionalities or systems, ensuring a smooth transition for users.
- Develop training materials and conduct user training sessions as needed.
- ** Collaboration & Stakeholder Management**:
- Work closely with cross-functional teams, including developers, QA engineers, and project managers, to deliver on system objectives.
- Serve as the key liaison between IT and business stakeholders, ensuring clear communication and alignment on goals and deliverables.
- Collaborate in an **Agile environment**, contributing to sprint planning, reviews, and retrospectives.
**What You Need to Succeed (Required Qualifications)**
- ** Education**: Bachelor's degree in Information Technology, Computer Science, or a related field.
- ** Technical Proficiency**: Strong knowledge and experience with systems using **Java stack**, **.NET**, **React**, **React Native**, and **AS400**.
- ** UML & Diagrams**: Proven ability to create and interpret **UML** and **system architecture diagrams** to visualize complex processes and systems.
- ** Agile Methodologies**: Experience working in an **Agile** environment, with the ability to collaborate effectively in Agile teams.
- ** Excellent Analytical,**Problem-Solving,**Communication Skills.**
**What Can Give You an Edge (Skills)**
- Minimum of 5 years of experience in a similar role within a multinational corporation, preferably in the life and medical insurance industry.
- Professional certifications in relevant technologies or methodologies are a plus (e.g., PMP, ITIL, Agile certifications, etc.).
**Why Join Us?**
- Opportunity to work in a leading multinational insurance company.
- Exposure to cutting-edge technologies and systems.
- Collaborative, team-oriented environment.
- Career growth opportunities in a rapidly evolving industry.
**About MetLife**
Recognized on_ Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces for 2024, _MetLife_,_ through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us
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