Social Media Executive
3 days ago
**Key Responsibilities**:
- Monitor and respond to messages, comments, and inquiries
- Address customer questions, resolve issues, and provide accurate information to enhance the customer experience.
- Publish and schedule posts across various social media platforms, including Facebook, Instagram and LinkedIn.
- Engage with followers, respond to feedback, and manage any negative comments or complaints effectively.
**Qualifications**:
- 0 to 2 years of experience fresh grads are welcome to apply.
- Strong understanding of social media platforms (Facebook, Instagram, LinkedIn).
- Excellent communication skills, both written and verbal, with a professional and friendly tone.
- Ability to handle customer inquiries and complaints.
- Strong organizational skills and attention to detail,
- Familiarity with social media analytics tools and content scheduling platforms.
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