Level 3 Service Desk Engineer

**Role purpose**: To manage IT Spain Service Desk support: All ES OPCO support -Handling the following service desk’s tasks for the Service Owner’s department via REMEDY including Problem Management, Incident Management, Change Management and Service Requests as well as interface with Spain market customers also SPOC between IT teams and business teams,...

**Role purpose**: To manage IT DE Service Desk support: All DE OPCO support -Handling the following service desk’s tasks as 1st line support through inbound and outbound calls and chat channel. - Ensuring Service Level Targets / Service Level Objectives within the SLA is met. - Measuring and Service Level Reporting for IT Services. - Own and manage the...

**Service Desk Specialist.IT Operation & Infrastructure** **-** **(** **2300025T** **)** **Description** **Job Purpose** To act as a central point for Etisalat employees to request assistance on various Information Technology issues and to aim fixing them and restore normal operations as soon as possible **Report To Position Name** Ensure effective...

**What you’ll do**: **Role purpose**: - Following up and ensuring Service level targets are met on different services. - Maintaining that all impacted services recovered per agreed SLA, tracking, reporting, and providing management information about all incidents classified based on impact and urgency. - Capture all service details and update all...

Job Role / Function - **Others** - Vacancies - **3** - Years of Experience - **Unspecified** - Career Level - **Mid Career / Senior** - Gender - **Unspecified** - Expiry date - **23 Mar 2023** - Job Description - Design, implement and manage enterprise-scale Windows technologies such as server platforms, desktop platforms, AD, Office 356, Linux, Azure, GPO,...

**Service Desk Specialist.IT Operation & Infrastructure** **-** **(** **230001JS** **)** **Description** **Job Purpose** To act as a central point for Etisalat employees to request assistance on various Information Technology issues and to aim fixing them and restore normal operations as soon as possible **Report To Position Name** Ensure effective...

**Service Desk Specialist.IT Operation & Infrastructure** **-** **(** **230000TG** **)** **Description** **Job Purpose** To act as a central point for Etisalat employees to request assistance on various Information Technology issues and to aim fixing them and restore normal operations as soon as possible **Report To Position Name** Ensure effective...

**Service Desk Specialist.IT Operation & Infrastructure** **-** **(** **230001Y2** **)** **Description** **Job Purpose** To act as a central point for Etisalat employees to request assistance on various Information Technology issues and to aim fixing them and restore normal operations as soon as possible **Report To Position Name** Ensure effective...

Front Desk Supervisor A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...

A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

**About the role**: **Job Purpose**: Head of CSS is responsible to Develop the operational plan needed to support OCB customers’ transformation and Drive sustainable growth for the business; and to Lead the Service Desk team to Provide a best-in-class customer E2E cloud service experience. **Key Activities & Deliverables**: **Planning &...

**Role and Responsibilities**: - Actively participate in support queue calls, paying careful attention requirements and care of our clients - Open, track and close incident and request tickets - Perform daily system health checks, address issues and document results - Monitor and maintain systems performance and troubleshoot outages within specified SLA -...

**Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 2-5 yearsCity - Nasr City, CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support Application...

**HR Service Desk Senior Specialist.HR BP & HR Shared Services** **-** **(** **230000N0** **)** **Description** **Job Purpose** To act as a first line support in handling and solving Etisalat, ISP & EGS employees inquiries and problems. To ensure the quality of provided services & information to all staff **Report To Position Name** Receive, review, new...

**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

**About the role**: **Job Purpose**: **Key Tasks and Responsibilities** - Real time monitoring: incident detection and analysis, logging of the faults in the relevant. - Tracking/Solving all monitoring incidents raised by servers’ owners. - Perform technical escalations in line with our Fault Management policy - Liaise with other relevant internal...

Department: Operations Type: Full Time **Qualifications**: Bachelor's degree in Computer Engineering, Computer Science, or equivalent discipline. - 1-2 years of work experience. **Responsibilities**: Knowledge of Microsoft operating systems (10 &11) Knowledge for MAC and Linux operation system Knowledge of operating system deployment Knowledge of basic...

**Job Information**: Industry - FMCG/Foods/BeverageField - InfrastuctureField / Area - Support ServicesJob Category - Technical SupportWork Experience - 1-3 yearsCity - Nasr CityState/Province - CairoCountry - EgyptZip/Postal Code - 11311- Design, set up, and maintain the organization's IT infrastructure, including networking, storage, servers, and cloud...

Shift Site Service Engineer is responsible for conducting preventive and corrective maintenance. - Minimizing downtime, set-up time through timely interventions for troubleshooting and repairing. - Improving the automation system efficiency and effectiveness by supporting the implementation of improvements and repairing to maximize the Effectiveness. -...