Ln Support Consultant

2 weeks ago

الجيزة, Egypt Infor Full time

General information
- Country

Egypt
- City

Giza
- Job ID

42754
- Department

Infor Consulting Services
- Experience Level

MID_SENIOR_LEVEL
- Employment Status

FULL_TIME
- Workplace Type

Hybrid
- Description & Requirements
Driven. Passionate. Innovative.-
You will be responsible for ensuring world-class managed services support for worldwide customers, closely cooperate with different internal teams from Infor Global Support, Technical and Functional Support as well as Development Team and Project Managers.Key Responsibilities:
- Add value to customer projects by using the know-how about Infor solutions and implementations derived from practical experiences.
- Act as an advisor to Infor customers regarding best practices and how to configure their Infor solution for making their processes and way of working more efficient.
- Design and configure efficient client business solutions.
- Develop and execute test plans.
- Perform testing of software configurations and customer solutions
- Provide training to client’s key and end users.
- Achieving engagement objectives:

- Provide regular internal project reports when required.
- Attend product functionality briefings and training sessions.
- Take responsibility for personal development.

Key Requirements:
- Experience in one or more industry segments such as Distribution, Industrial Manufacturing, Automotive, Aero space & Defense, Commercial Marine.
- Experience in at least two or more of the modules below:

- General Ledger
Accounts payable
account receivable
cash management
fixed assets
- Business process knowledge in Warehousing, Logistics, Procurement, Customer Sales Management, Manufacturing and Planning or equivalent processes. is preferrable and Project Industry exposure is an added advantage.
- 8-12 years of work experience with Infor ERP LN or other enterprise ERP in a client facing role through various projects
- Reliability and deadline-driven approach
- Strong organizational skills & time management skills
- Strong oral and written communication that effectively articulates complex ideas.
- Ability to work independently and as a part of a team but also self-motivated.
- Team player with the ability to build strong peer and interpersonal relations.
Preferred Qualifications:
- Work experience in any one of the industrial domains like, Sales, Purchase, Service, Freight, Manufacturing, Inventory management is an added advantage.
- Focus on Financial domain, experience and knowledge of at least two of the below modules is a MUST:

- General Ledger
- Accounts payable
- account receivable
- cash management
- fixed assets
- French Language is preferred
- About InforInfor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our ValuesAt Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

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