IT Automation

Review Dynatrace implementation scopes to ensure they are feasible, including realistic timelines and budgets.
- Review technical documentation to make sure that it is accurate and complete.
- Develop observability and automation proposals that address clients’ needs and concerns effectively.
- Working closely with other services team members to coordinate efforts and identify Dynatrace platform opportunities for growth in the market.
- Engage with customers and prospects to understand their automation and observability needs and objectives.
- Work with the sales team to develop and execute account plans to drive Dynatrace solution and services growth.
- Develop and deliver presentations, demonstrations, and lead proof of concepts that articulate the value proposition of our products and services.
- Respond to RFPs/RFIs and lead technical discovery sessions.
- Serve as a trusted automation and observability advisor to customers and prospects.
- Understand customer environments and how the Dynatrace platform can be best utilized to solve their business challenges.
- Keep abreast of observability industry trends, competitive threats, observability, and automation capabilities.
- Collaborate with the technical services team to provide feedback on market requirements, automation, and observability direction.
- Help shape the go-to-market strategy for Dynatrace solutions and features.
- Train and enable the new team members on Dynatrace solutions and features.
- Consult with customers to understand and then meet their business and technical goals.
- Develop and support integrations with 3rd party tools and devices to extend the footprint of the Dynatrace platform.
- Work with customers to provide information on how best to incorporate the Dynatrace platform into non-out-of-the-box supported environments.
- Participate in project scoping and deployment design and lead the implementation.
- Partner with the sales team as needed in presales technical sessions.

**Personal Skills**:

- Excellent communication, interpersonal and negotiation skills.
- Excellent presentation skills and an ability to adapt to the audience “on the fly”
- Excellent leadership & people management skills
- Excellent analytical & problem-solving skills with an engaged, self-motivated, can-do attitude
- Excellent command of English.

**Technical Skills**:

- 10+ years of consulting experience, preferably with ITSM & monitoring tools.
- Strong architectural understanding of either the JEE or.NET platform and how it works, and a self-directed willingness to learn about other platforms & “new stack” technologies
- Demonstrated experience with data visualization via charts & dashboards, including appropriate use of granular and aggregate data
- High technical comfort with Windows administration & with Linux/UNIX command line
- High technical comfort in creating & maintaining personal virtual machines (Windows and Linux guest OSes)
- Experience & understanding of Docker for Docker technologies
- Knowledge of networking, protocols, & architectures such as TCP/IP, HTTP, DNS, SSL, and BGP.
- Familiarity with database design, SQL, & data access practices.
- Profound knowledge in web technologies & ideally familiar with networking, protocols, & architectures
- Understanding of code
- Familiar with one or more of the following technologies:

- Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc.

**Education**:
B.Sc. of Computer Engineering or Computer Science from a reputable faculty

**Job Details**:
Job Location

Cairo, Egypt

Company Industry

IT Services

Company Type

Employer (Private Sector)

Job Role

Engineering

Joining Date

2023-09-01

Employment Status

Full time

Employment Type

Employee

Manages Others

Yes

Job Division

VIS
Technical

Career Level

Mid Career

Years of Experience

Min: 10 Max: 15

Residence Location

Egypt

Nationality

Egypt

Degree

Bachelor's degree