Technical Support Specialist

Company Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

, Egypt - We're looking for a Customer Support Specialist in Egypt, who will work in our Cairo office. - If you are people-oriented as we are and ready to improve the quality of our customer service, even more, we're waiting for your CV! **Responsibilities**: - Outgoing calls to clients - Conflicts resolution **Qualifications**: - Arabic language...

Egypt, Egypt - Office - Shift work - Junior - We're looking for a Customer Support Specialist in Egypt, who will work in our Cairo office. - If you are people-oriented as we are and ready to improve the quality of our customer service, even more, we're waiting for your CV! **Responsibilities**: - Outgoing calls to clients - Conflicts...

**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

Details Required Experience 2 Department Customer Operations Career Level Position Location maadi **Skills**: - Sql server Jira Communication troubleshooting Technical Support Excellent English Zendesk Microsoft SQL Requirements and responsibilities - Acknowledge assigned cases and ask proper probing questions. - Provide accurate, timely responses and...

**Envision Employment Solutions** is currently looking for a** **SAP Support Specialist - Basis** for one of our partners, a global leader in the chemical industry field. **Job Summary**: SAP Support Specialist - Basis is responsible for managing the technical infrastructure of SAP S/4 systems, including installation, configuration, and maintenance. This...

**IT Technical Support Specialist.IT Operation & Infrastructure** **-** **(** **230000Q2** **)** **Description** **Job Purpose** **Report To Position Name** **Qualifications** **QUALIFICATIONS_ESSENTIAL** University Degree in Computer Science / Engineering.. Excellent in managing people. Excellent Computer skills. Excellent in Arabic & English...

Egypt, Cairo - Office - Full-time - Lead - We are looking for a Supervisor for technical support specialist team MENA. **Tasks and duties are to**: - Handling incoming calls; - Outgoing calls; - Helping and solving appeals of users. - Control the quality of the work of the staff of the Contact Center - Translation of texts; - Training and hiring new call...

Company Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**Technical & Design Promotion Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and...

Company Description Informa is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Details Required Experience 3+ Department Business Operations & Support Services Career Level Position Location Cairo / Alexandria **Skills**: - Linux Windows Networks troubleshooting Technical Support MacOS Requirements and responsibilities **Key Responsibilities**: - Locate the right support articles and troubleshooting info. - Adaptable person with...

**ANALYTICAL SALES SUPPORT SPECIALIST**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.**: You will be working as Analytical Sales Support Specialist and will be the part of Process Automation business area for Measurement & Analytics...

Responsibilities: - Technical Support: - Providing assistance to customers by helping troubleshoot and resolve technical issues with products or services. - Ensuring customers have a positive experience through patient, understanding, and helpful customer service. - Identifying, diagnosing, and solving technical problems promptly. - Keeping detailed...

**Job Title: Executive Officer (EXO) Support Specialist** **Location, Cairo, Egypt** **Background**: The Executive Officer (EXO) Support Specialist plays a critical role in providing comprehensive support to the USAID/Egypt mission's Executive Office. This position is responsible for overseeing various administrative functions, including Standard Operating...

**Key Responsibilities**: - Escalating and de-escalating skills will help in certain situations. - Locate the right support articles and troubleshooting info. - Delivering high-quality service, ensuring that the information provided to customers is accurate, valid, and complete, delivered on time. - Documenting ticket actions and resolutions. - Handling...

Job Title: Technical Support, IT Operations **Job Description**: Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities,...

**JOB TITLE**: Application Support Specialist **DEPARTMENT**: Centre of Excellence **REPORTING TO**: Service Delivery Manager **LOCATION**: Egypt **ADDITIONAL INFO**: **PURPOSE OF POSITION**:Deeper analysis for repetitive incidents and perform RCA to resolve problems permanently. **KEY RESPONSIBILITIES** - Responsible for the 3rd level support for...

Our global delivery center is a diverse team, and we are looking for IT engineers and IT enthusiasts to manage our technical support operations and provide first line support with high-quality standard to our Global Clients. Hybrid flexible work models applied on shift rotation on a 24/7 basis. **Responsibilities** - Manage Intelligent Service Center...