Coordinator Core People Operations

2 days ago


مصر, Egypt Talabat Full time

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

As part of the Delivery Hero Network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more than 1,500+ employees, 4 million users, 15,000+ brands and 400,000 daily orders, we are just getting started

Role Summary

As a Coordinator Core People Operations, you will be supporting in overseeing, updating and maintaining employees’ data and status records, in addition to all Pre-onboarding, Social Insurance, Labor Office compliance and medical insurance related matters.

What’s on Your Plate?
- Handle and process onboarding & offboarding forms and document for new hires and resigned/terminated employees.
- Conduct pre-boarding welcome calls with all new joiners to explain the needed documents and all related matters.
- Maintain and update confidential personnel information and documents, and ensure relevant documents are kept in their respective files hard and soft copies.
- Prepare social insurance forms (form 1, form 6 & form 2).
- Ensure that employment contracts are current and compliant and handle contracts’ renewals process communication.
- Handle all related activities to medical insurance such as renewal, utilization report, comparison sheet, etc.
- Administrate medical insurance claims, reimbursement, counseling employees; furthermore, addition & deletion.
- Respond to employees’ inquiries about the insurance conditions and procedures to be fully aware with the required documents for compensation.
- Participate on processing and generate accurate reports of employees’ data.
- Provide support for any assigned tasks whenever necessary.

What Did We Order?
- Bachelor’s degree in business administration, accounting or any relevant field.
- 0 to 2 years of experience.
- Fair Knowledge of Labor Law practices and hands on Social insurance & Labor office procedures.
- Good user of Microsoft office, Excel and word.
- Good Command of English.
- Strong attention to details
- Ability to work independently.
- Ability to handle confidential information.



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