Store Manager

2 weeks ago

مصر, Egypt Chalhoub Group Full time

**INSPIRE | EXHILARATE | DELIGHT**

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

**What you'll be doing**

Working as a Store Manager you will be responsible for driving the store business. You will work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.

**Key Responsibilities**:

- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
- Define, execute and monitor the store action plan to achieve sales targets and KPIs.
- Manage the customer database to build strong relationship with customers and create future potential selling opportunities
- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
- Think hybrid by leveraging all type of point of sales online and offline.
- Team Leadership and Development
- Provide a clear vision to the team about the business and store’s vision and key directions
- Identify, recruit, develop and retain strong talents
- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
- Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms an constantly monitor the team’s development plans and professional growth.
- Ensure performance improvement plans are discussed and documented in a transparent manner.
- Customer Experience
- Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.
- Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them
- Operational Excellence
- Ensure all sales and operational policies and procedures are followed and maintained in the store.
- Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
- Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
- Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.
- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
- Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours

**What you’ll need to succeed**

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experienc

  • Store Manager

    4 weeks ago

    مصر, Egypt Majid al Futtaim Properties Full time

    SUPECO Store Manager **Role Purpose**: - The Store Manager is responsible for ensuring a seamless delivery of service within the assigned store, as well as driving the store's operations to ensure maximum sales, maximum profitability, optimum stock management, increase in customer satisfaction and continued business growth. The role holder is also...

  • Store Manager

    4 weeks ago

    مصر, Egypt Majid Al Futtaim Full time

    SUPECO Store Manager **Role Purpose**: The Store Manager is responsible for ensuring a seamless delivery of service within the assigned store, as well as driving the store's operations to ensure maximum sales, maximum profitability, optimum stock management, increase in customer satisfaction and continued business growth. The role holder is also responsible...

  • Fmcg Store Manager

    4 weeks ago

    مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Store Keeper

    4 weeks ago

    مصر, Egypt ALSTOM Full time

    Req ID:409780 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...

  • Deputy Manager

    4 weeks ago

    مصر, Egypt Majid al Futtaim Properties Full time

    Deputy Store Manager **Role Purpose**: - The Deputy Manager is responsible for assisting the Store Manager in the day-to-day activities of the store. The role holder will also be responsible for acting on behalf of the Store Manager in decision-making responsibilities concerning everyday issues.**Role Details - Key Responsibilities and...

  • Deputy Manager

    4 weeks ago

    مصر, Egypt Majid Al Futtaim Full time

    Deputy Store Manager **Role Purpose**: The Deputy Manager is responsible for assisting the Store Manager in the day-to-day activities of the store. The role holder will also be responsible for acting on behalf of the Store Manager in decision-making responsibilities concerning everyday issues. **Role Details - Key Responsibilities and...

  • Branch Manager

    4 weeks ago

    مصر, Egypt Majid al Futtaim Properties Full time

    Super-Market Store Manager **Job Responsibility**: - Lead & manage the performance of store including sales, margins, stock level, procurement, budgeting & customer’s service. - Develop & defined store goals & objectives. - Prepare annual budget for the store; formulate & implemented effective business strategies to achieve sales & revenue growth...

  • Merchandise Manager

    7 days ago

    مصر, Egypt Majid al Futtaim Properties Full time

    B2B Grocery Merchandise Manager **Role Purpose**: - The Merchandise Manager is responsible for supporting sales development through visual merchandising and brand visibility at the point of sale while setting forward estimates for the different buying groups, considering a number of variables, such as selling space, trends, feedback from stores. The role...

  • Merchandise Manager

    7 days ago

    مصر, Egypt Majid Al Futtaim Full time

    Fresh Food Merchandise Manager **Role Purpose**: The Merchandise Manager is responsible for supporting sales development through visual merchandising and brand visibility at the point of sale while setting forward estimates for the different buying groups, considering a number of variables, such as selling space, trends, feedback from stores. The role...

  • Hs & Facilities Manager

    4 weeks ago

    مصر, Egypt Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...

  • Maintenance Store Keeper Sta for 6 Months

    4 weeks ago

    مصر, Egypt The Coca-Cola Company Full time

    **JOB SUMMARY**: - Responsible for the safe keeping of all stock located within the Maintenance Store. Controls and monitors the movement of all inventory items and ensures that inventory items are available when required - The Storekeeper is responsible for all Spare Parts Inventory operations activities including receiving, deliveries, coordinating stock,...

  • Inventory Control Associate Manager

    1 month ago

    مصر, Egypt Majid al Futtaim Properties Full time

    Majid Al Futtaim Entertainment invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the...

  • Inventory Control Associate Manager

    1 month ago

    مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Entertainment invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the...

  • Supply Chain Manager

    4 weeks ago

    مصر, Egypt Pipecare Group Full time

    **PIPECARE Group** of Companies - the leading provider of inline inspection services in Oil&Gas field - is looking for the **Supply Chain Manager**. Supply Chain Manager is pivotal player in the Logistics planning process of the Company. Supply Chain Manager is responsible for overseeing and managing company’s overall supply chain and logistics strategy...

  • Real Estate Manager

    4 weeks ago

    مصر, Egypt Alshaya Full time

    **Job no**: 4038208 **Location**: UAE Egypt Head Office **Property** With a store portfolio of over 3,000 stores which grows year on year a career in our Property Division offers fast-paced, dynamic experience on an international level. The Division is spit in to Facilities Management, Real Estate and Project Management offering a diverse range of...

  • Segmentation - Sales Bus Dev Assoc Manager

    1 month ago

    مصر, Egypt PepsiCo Full time

    **Responsibilities**- Leads channels PSP identifying channel roles and building channels long-term growth strategy- Deliver Advanced Segmentation for key channels- Build RVO Strategy based on segmentation- Lead Perfect Store program across channels / segments- Leads TOT Strategy in line with Perfect Store roadmap- WCCE definition & coordination across...

  • Segmentation - Sales Bus Dev Assoc Manager

    4 weeks ago

    مصر, Egypt PepsiCo Full time

    **Responsibilities**: - Leads channels PSP identifying channel roles and building channels long-term growth strategy - Deliver Advanced Segmentation for key channels - Build RVO Strategy based on segmentation - Lead Perfect Store program across channels / segments - Leads TOT Strategy in line with Perfect Store roadmap - WCCE definition & coordination...

  • Eg Hub Account Manager, Hub Delivery

    4 weeks ago

    مصر, Egypt Souq.com for E-Commerce LLC Full time

    Bachelor's degree or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 5 years proven experience in logistics, ops, and program/project management. Experience in operations management. Analytical skills, with advanced excel skills. Problem solving skills Solid Finance background on budget and cost saving. -...

  • Retail Operations Manager

    4 weeks ago

    مصر, Egypt Homzmart Full time

    Company Description **Homzmart** is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement. **Job Description**: - Supervise and motivate retail staff...

  • Food & Beverage Manager

    4 weeks ago

    مصر, Egypt Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...