Telemarketing Specialist

**Job brief**

We are looking for an enthusiastic Telemarketing Specialist to generate sales by cold calling in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy our products.

**Responsibilities**:
Cold call people using a given phone directory to sell products or solicit donations.

Use scripts to provide information about product’s features, prices etc. and present their benefits.
Ask pertinent questions to understand the customer’s requirements.
Persuade the customer to buy by demonstrating how our products or services meet their needs.
Record the customer’s personal information accurately in a computer system.
Deal with complaints or doubts to safeguard the company’s reputation.
Go the “extra mile” to meet sales quota and facilitate future sales.
Keep records of calls and sales and record useful information.

**Requirements and skills**:
Proven experience as telemarketer or similar sales/customer service role.
Proven track record of successfully meeting sales quotas preferably over the phone.
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
Excellent communication and presentation skills.
Proficient in English.
Skilled in negotiation and dealing with complaints.
Persistent and results-oriented.
Patient and able to handle customer rejection.

Ability to commute/relocate:

- Cairo: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- telemarketer or similar sales/customer service role: 2 years (preferred)