Cse Engineer, Modernization
3 months ago
**_Responsibilities _**
Collaboration with sales:
- Responsible for finding the optimal KONE product to meet the customer’s needs for non standard and modernisation cases
- Selects the suitable product platform on which to make the offer
Product planning - Costing:
- Involves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the product when needed
- Responsible for correct product costings in non-standard cases, both for corporate and local materials
Product planning - Specs:
- Accountable for detailed, custom product plans for all cases (collaborates with the SL Engineering team when needed)
- Creates product specifications for corporate materials and local materials
- Performs initial and revised non-standard energy calculations
- When accountable for the overall engineering of the project:
- Accountable for technical site surveys
- Accountable for the technical content of the order between MS 0b and MS 2z
Product planning - Availability and lead times
- Coordinates product lead times from Supply Line and local sourcing to Front Lines
Product planning - Installability
- Ensures that the proposed product can be installed
- Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations
Product planning - Maintainability
- Ensures that the planned proposed product fulfils the customer’s product lifecycle needs
- Identifies possible deviations to standard maintenance methods and ensures that resolutions are found
Product planning - Compliance
- Ensures that the proposed product fulfils local codes, regulations and safety requirements
- Ensures alignment with environmental regulations
- Ensures that the planned product complies with KONE’s Engineering Policy
Key tasks in the KONE Sales process
- Provides content for pre-tender and pre-booking reviews (technical solutions, costs, lead times, risks, verification of technical content in contracts)
- Executes activities for a holistic solution plan
- Communicates non-standard solution requirements to Supply Lines (SL, SSE) using tender tools to provide KONE efficient solutions
- Communicates technical specification requirements to Customer Solution Manager (CSM) and MP Supply Line (MP SL) using tender tools to provide KONE efficient solutions in case of Major Project
- Identifies Request for information (RFI) whenever applicable
- Requests SL for non-standard and complex L/O or tender layouts
- Coordinates good quality inputs for Sourcing to coordinate external quotation with third parties suppliers
- Prepares local Pre-Cal includes corporate transfer price, installation hours, maintenance cost and all relative local materials according to latest approved KMTA guideline (Accountability for sales)
- Accountable for Full shop L/O drawings or tender layouts
- Provides technical argumentation of proposed solution
- Performs KONE tender technical submittal, compliance and deviation list
- Evaluates technical risks
Key tasks in the KONE Delivery process
- Accountable for creation full shop L/O drawings or Installation layouts
- Accountable for corporate material ordering
- Analyze change requirements, and make proposals on new product design
- Provides product related information to Project Manager and Installation Supervisor and Maintenance Supervisor
- Participates in internal meetings (pre-booking and pre-delivery review) and identifies deviations in material costs
- Accountable for material samples ordering
- Reviews final specification of contract
- Reviews local Pre-Cal and KTOC to make sure, that corporate material cost is accurate during ordering without any negative impact to P2P
- Performs technical submittal documentation
- Handles SAP Milestone management accurate
- Identifies Request for information (RFI) whenever applicable
- Coordinates with Sourcing the approval related to third party supplier ordering
- Accountable for technical feasibility checking and design for variation
- Handles variation and revision whenever applicable
- Provides input about the technical solution changes impacting P2P
- May participate in customer meetings, if needed
General responsibilities
- Participates in product and new service release information-sharing sessions
- Provides technical trainings to Sales, Installation and Maintenance as per Front Line needsOffers input to the product offering management about customisation, standardisation and
interface requirements for the portfolio
- Contributes to the Customer Solutions Engineering virtual and local network
- Contributes and utilises the Customer Solutions Engineering case library
- Handles engineering on Modernisation (MOD) including component upgrades (small VB repairs), full replacement (FBR) or existing building lifts (EBULI)
- Defines local technical content in sales configuration tools
- Is the primary front line technical contact person for Supply Line
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