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Assistant Manager/manager

4 weeks ago

القاهرة, Egypt EY Full time

In recent years, citizens and organizations services have been disrupted and transformed by digital technology, and by the rise of government digital transformation mandates. As a design and innovation consulting professional, you will collaborate with different teams to help businesses define their digital strategy and aspirations, design digital products and experiences and solve their digital and innovation challenges. As part of a high-performing team, you’ll deliver exceptional client service to create engaging, intuitive solutions for our key digital transformation programs.

As organizations look to leverage the advantage that technology offers, we are committed to helping you develop the right skills that you’ll need in today’s environment. Working on programs that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So, whenever you join, however long you stay, the outstanding EY experience lasts a lifetime.

**The Opportunity**:
We are building a Digital Transformation Consulting Services and Design practice across the Middle East and Africa (MEA) and are recruiting senior digital strategist and enterprise wise designers and product managers for our local team. You will have the opportunity to incubate new digital transformation services propositions and ventures, and to get involved in some of the most important and transformative initiatives across the Middle East and Africa, Europe or India, and work with high performing teams both here and overseas. You will be required to travel to clients based abroad.

We’re looking for a ‘Product Management Consultant’ **Assistant Manager/ Manager**to join our team in our_ Egypt/Jordan office_.

This is a hands-on role in which you will be responsible for design centric workstreams of programs, shaping outcomes, managing client relationships, and helping grow the design practice.

In this role, you will participate throughout the entire design process—from inspiration and research to building prototypes, communicating a vision, bringing to life integrated digital-physical experiences through products and services.

If you’ve been part of multi-disciplinary digital and innovation projects, have been involved in incubating new digital ventures, have collaborated with a broad range of stakeholders, interacted with clients, mentored, and supported designers, designed impactful experiences, and contributed towards the design community, then this role is for you.

**Your Key Responsibilities**:
You will be responsible for leading our client projects, shaping the deliverables, client relationships, and wider team. You’ll also be involved in developing proposals and bids, and actively contributing to thought leadership and internal operational initiatives.
- Understand a client’s business, customers, and operations quickly, and develop mental, visual and verbal models to help clients understand opportunities, challenges and leverage points.
- Understand the state-of-the-art, for the client’s use case.
- Develop actionable strategies that help our clients solve their most intractable and complex challenges, in order to accelerate growth and deliver long-term value.
- Engage clients to test understanding, refine requirements and develop tailored and compelling solutions.
- Distill business, customer, and partner constraints into digestible components for the design team, deliver designs, and convert the design into implementable and scalable solutions.
- Define roadmaps, business, service models or operating models that deliver on strategy.
- Participate in the agile delivery of a range of projects, defining project scope, goals, and deliverables in collaboration with key stakeholders.
- Establish relationships and liaise with key stakeholders throughout the project lifecycle.
- Manage our sales pipeline, identify opportunities within existing clients, and driving sales activity all the way through close.
- Be willing to travel across the Middle East, India, and Africa
- Champion Digital Design within the Government and Public sector and work with teams to design and scale digital transformation strategies and services.

**Skills and Attributes for Success**:
We are looking for someone who has a unique blend of real-world experience and theory, who has experience across different sectors, and who has a passion for bringing market-leading offerings and new ventures to market.
- ** You are entrepreneurial, you do the maximum with the minimum**. You have strong commercial awareness and take smart risks. You understand how to use resources that you do not own and find creative ways to get a lot done with very little. You are resilient, make smart decisions, and have a bias-for-action.
- ** You are an excellent verbal and visual communicator**. You ask good questions, listen well, and quickly make sense of complexity. You present your ideas in a way that makes a lasting impression. You put together great visual reports and pr