Office IT Engineer

3 weeks ago


مصر, Egypt Vodafone Full time

**Role Purpose**:

- Plan, develop, administer and deploy Office IT, collaboration and enterprise enablement systems to provide the required system performance and availability.
- Implement projects related to Office IT & Enterprise Enablement systems to ensure that business requirements are well incorporated in solution systems & plans for smooth delivery & support.

**Key Accountabilities & Decision Ownership**:

- Implement, Operate managed systems in a high level of performance and on-time delivery & Support.
- Check day-to-day work & KPIs required keeping the managed systems up, running and supporting the business activities.
- Troubleshoot crisis related to the managed systems and Consult vendors when needed.
- Provide information for managed systems to other lines of IT support
- Coordinate regular meetings with customers at professional level to track complaints, requirements and systems performance

**Core Competencies, Knowledge, and Experience**:

- Dedication, sense of ownership, and ability to work within a team.
- Provide innovative technologies, solutions and new ideas.
- Report risks of the managed systems and their notifications to Direct report.
- Communication, presentation skills.

**Must have technical / professional qualifications**
- BSC of Engineering or Computer science
- Minimum 1-2 years IT working experience in managing Microsoft systems & Collaboration products.
- Technical Certificates in Microsoft & Non-Microsoft Product related managed systems.



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