Storage Resident Engineer

2 months ago


القاهرة, Egypt DS DeepSource GmbH Full time

**About the Role**:
**Key Responsibilities**:

- **Storage Management**:
- Provide day-to-day management and administration of PowerMax storage systems.
- Monitor and maintain storage performance, capacity, and availability.
- Perform upgrades, patching, and firmware updates as needed.
- **Technical Support**:
- Troubleshoot and resolve issues related to PowerMax and associated storage infrastructure.
- Collaborate with vendors for hardware replacements and advanced technical support.
- **Implementation and Optimization**:
- Assist in the design, implementation, and configuration of storage solutions.
- Ensure optimal performance of storage systems through proactive tuning and maintenance.
- **Customer Engagement**:
- Act as the primary technical point of contact for the client’s storage environment.
- Provide regular updates and documentation, including reports on performance and system health.
- **Compliance and Best Practices**:
- Ensure adherence to industry best practices and organizational standards for data security and storage management.
- Conduct risk assessments and recommend solutions to mitigate potential issues.

**Requirements**:
**Qualifications and Skills**:

- **Technical Expertise**:
- Proven experience with **Dell EMC PowerMax** storage solutions.
- Strong understanding of SAN, NAS, and backup solutions.
- **Experience**:
- Minimum 3 years of experience in storage infrastructure management.
- Familiarity with related technologies like VMware, Linux/Unix, and Windows environments.
- **Certifications (preferred)**:
- Dell EMC certifications (e.g., Dell EMC Expert - PowerMax and VMAX).
- ITIL or similar certifications.
- **Soft Skills**:
- Excellent problem-solving and analytical skills.
- Strong communication and client-facing abilities.
- Ability to work independently and manage priorities effectively.

**Contract Details**:

- **Duration**: 1 year (possibility of extension based on performance and project requirements
- **Location**: On-site at [Smart Village].


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