Supply Chain General Manager
5 months ago
Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 45,000 team members in 17 international markets representing over 100 nationalities - all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.
**ROLE DESCRIPTION**
**_Title:_**
**_Code:_**
- GM Supply Chain_
- TBA_
**_Role Holder (if currently filled):_**
**_Role archetype_**
- TBA_
- Business Leader_
**_Division/Department_**
**_Grade/Level_**
- Supply Chain_
- TBA_
**_Reporting to_**
**_Location_**
- Country Manager_
- Assigned Head Office**_Managing/Leading (if applicable):_**
**_Date of last revision_**
- Head of Department_
- August 2018_
**Role Purpose**:
The GM Supply Chain is responsible for developing and implementing supply chain processes and procedures for MAF Retail which includes planning and organizing the movement of goods and materials from suppliers and manufacturers through to customers. The role holder is also responsible for enhancing the effectiveness of the overall supply chain by working closely with internal/external stakeholders to ensure that logistics, replenishment and distribution related activities are undertaken in accordance with best practices and contribute towards achieving the overall business objectives.
**Role Details - Key Responsibilities and Accountabilities**:
**Strategic Planning**
- Develop a Supply Chain strategy that is aligned with the overall corporate strategy and ensure its proper implementation
- Propose and manage actions, solutions in the supply chain management to support the company expansion
- Propose supply chain solutions related to merchandise and store needs
- Support the merchandise department to increase the profitability of costs vs. logistics
- Identify potential risks and propose action plans to ensure safe and healthy conditions for merchandise inventory and operations in Distribution Centres
**Import-Export**
- Set-up the Trade Compliance process and ensure its required adaptation with changes in customs & local authorities regulations
- Maintain high level oversight over customs administrative procedures and duty payment including by third party providers for all import & export shipment.
- Foster relationships with contacts with local authorities
**Replenishment Management**
- Ensure the proper goods flows management (via DC or direct) and the corresponding flow in DC (picking, breakdown, cross-docking) based on logistics cost, supplier lead time, supplier service level, logistics rebates, item sales rotation, item specification in temperature for storage/transport.
- Set the target of % OOS in DC, % DC Service Level and DC Stock days and requires projects, actions to achieve it.
- Oversee the proper execution of promotion events via DC to ensure products are in store on time with the lowest distribution costs possible
- Set the target of % OOS in Store for centralized replenishment with the required actions in coordination with stores.
- Oversee the proper implementation of action plans to improve the service levels to stores
- Review and propose solutions to improve the accuracy and management of database procedures and also lead-time, inventory and cost improvement
- Ensure that supplier service levels are monitored and regular performance reviews with suppliers are done.
**Logistics Operations Warehouse and Transport**
- Implement the logistics organization set-up based on strategic plan, merchandise and store needs depending on goods category (grocery, chilled, frozen, non-food, market, ).
- Set the target of the logistics Service Level Agreement with stores in order to implement the most efficient balance process & operation between cost and service.
- Source the most efficient third party providers for the warehousing and transport to ensure the best quality, stock and preparation accuracy and delivery on-time with the lowest cost of distribution.
- Analyse and propose actions to reduce the logistics cost via Capex project implementation to reduce it, via renegotiation with third party provider charges or via business process optimisation
- Oversee the implementation of the cold chain requirements and all the necessary rules and regulations concerning the quality of the products from Distribution centre to stores
- Ensure the logistics assets support the current volumes and the future expansion plans
- Oversee the appropriate execution and renewal of procedures for the third party ag
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