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Technical Lead Security Manager

3 months ago

مصر, Egypt Orange Business Full time

**About the role**:
Job purpose:
The position will have a leadership role over multiple critical customer with the support of other security managers

Expected customers to lead are: Information security customers

The role is to provide a value added expert service centered around information and cyber security on behalf of contract for critical customers.

Global ownership of customers' cyber security, and information risk details.

Ownership of security services lifecycle (define, assess, review, and improve ) to meet customer's security objectives.

Ensure compliance with customer security requirements, Orange security policies, and generally with industry best practices.

Customer relationship management to ensure customers’ satisfaction and loyalty.

Key Tasks and Responsibilities

To develop and to maintain a security programme to manage customer’s requirements within contract scope; including identification of customer’s security objectives, assessment of existing controls, performing gap analysis, developing necessary measures to cover any gaps, and to continually monitor and to improve the customer security posture.

To support security managers serving critical customers and to build the necessary best practices

To interlock with L2 operations, L3 engineering in the benefit of all critical potential customers

To carry out technical vulnerability assessments, and to drive necessary actions to effectively control identified vulnerabilities.

To manage and to mitigate emerging threats compromising the customer security.

To respond rapidly and effectively to security incidents according to incident management processes, and to produce analysis reports with recommendations of remedial actions.

To adopt a Risk Management approach to drive different action in the security programme in liaison with customer’s security authorities.

To participate in internal/external audits security related tests and reviews.

To produce and to present relevant reports to the customer security authorities and to internal operations management and security governance offices as required.

To participate with different operations teams to improve processes, tools, documentation models and methodologies.

Develop up-selling opportunities to meet new customer’s requirements and challenges.

To keep up to date with emerging security trends, therats, best practices and standards (internal and external), regulations, and security enhancing technologies.

To manage other activities that may arise through evolution, growth or restructuring.

**About you**:
Educational Experience:
A Master’s or bachelor’s degree in Ccomputer science, communications, electronics, or a related field.

Professional Experience:
Your hard skills include:
Fortinet SDWAN, CISSP, CISM,CISA, SANS GIAC, ISO27K certifications or equivalent.

Strong technical understanding and experience of at least two of the following:
Network and end-point security

Identity and access Management (IAM),

Network Penetration Testing and Ethical Hacking

Threat and Vulnerability management.

Security Information and Event Management (SIEM), and SOC operations,

Security incident handing.

A good working knowledge of information security best practices, industry standards, and other related legislation

Strong background of IT and networking architectures and technologies.

Good understanding of ITIL processes.

Your soft skills include:
Exceptional leadership, teamwork and collaboration skills.

Excellent analytical and problem-solving abilities.

Strong customer focus, able to respond quickly and effectively to customers’ requests, and able to adapt to a fast changing customer landscape and challenges.

Excellent verbal and written communication skills at all levels.

Excellent data presentation and reporting skills.

Experience working with virtual and remote team members and stakeholder.

Results-oriented, high energy, self-motivated..

Positive attitude towards learning and development demonstrated by a record of continuing professional development

Exposure of working within a Matrix Management environment in a medium to large organizations.

Excellent verbal and written English language skills

**Additional information**:
Ustomer Services & Operations

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business

**Department**:
Global Delivery & Operations

L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération,