German Speaking Sales Advisor for Hospitality Client

4 weeks ago

مصر, Egypt Foundever Full time

**About Foundever**

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

**Come and work with us.**

Are you
**German** native or fluent with strong communication skills?

Looking to make your career in a multicultural environment in
**Egypt**?

**So we have the perfect opportunity for you**

Join our
**German Sales Support** team of a hospitality client.

As an advisor in this project, you will support the strategic plans and objectives of the client on bookings management and customer complaints handling. The function should be supportive, hands-on, methodical and business focused; creating memorable moments for the customers, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners in order to deliver quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.

**Your daily responsibilities will include**:

- Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to.
- Completing the agreed enquiry process through to invoicing, ensuring that all client's tools are used to maximize conversion and sales opportunities.
- Taking responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
- Get knowledge of client's brands and the specifics to better serve the customer during booking and delivery process
- Support and deliver on the strategies and objectives of the department taking ownership for assigned areas of responsibility.
- Develop and build own skills, knowledge and experience at every opportunity within the department, which aligns with the culture of growth, development and performance expected by the company.
- Collaborate with colleagues to maximize customer satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.
- Provide detailed communication lines between all stakeholders included in process.
- Build and maintain effective working relationships, communicating with key stakeholders whilst promoting the company culture and values.
- Ensure adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

**To succeed in the role, you will need to have**:

- Advanced level of **German (C1)**:

- Excellent listening and written/oral communication skills in supported languages
- Self-organized, planning and prioritization skills
- Dependable, reliable and able to perform duties with minimum supervision
- Ability to interact positively with peers and supervisors
- Patience, empathy, and ability to manage stress
- Ability to demonstrate confidence when imparting information or dealing with troubled callers

**Experience/Education**:

- Preferable college degree with related work experience
- Previous experience in sales environments and customer services is a plus.
- Computer literate

At Foundever, we recognize that our success is rooted in the diversity of our team, and we firmly believe that our differences are a powerful asset.

As an equal opportunity organization, we hold a deep appreciation for diversity and actively foster an inclusive environment.

We are dedicated to respecting and valuing the unique perspectives, backgrounds, and abilities of every individual within our company.

Our mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights.

  • German Speaking Sales Advisor for Hospitality Client

    4 weeks ago

    مصر, Egypt Foundever Full time

    **About Foundever** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • Russian Speaking Sales Advisor for Hospitality

    4 weeks ago

    مصر, Egypt Foundever Full time

    **About Foundever** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • English Speaking Sales Advisor for Hospitality

    4 weeks ago

    مصر, Egypt Foundever Full time

    **About Foundever** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • Russian Speaking Sales Advisor for Hospitality

    4 weeks ago

    مصر, Egypt Foundever Full time

    **About Foundever** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • English Speaking Sales Advisor for Hospitality

    4 weeks ago

    مصر, Egypt Foundever Full time

    **About Foundever** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • Receptionist - French and German Speaking

    4 weeks ago

    مصر, Egypt Hilton Full time

    Receptionist - French and German Speaking A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience...

  • Customer Service/ Technical Support Advisor

    4 weeks ago

    مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Customer Service/ Technical Support Advisor - Cairo > 6th of October **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer...

  • Culture and Communication Trainer with German

    5 days ago

    مصر, Egypt David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German speaking Culture and Communication Trainer to join their team in Egypt. Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment type: Full-time. **DUTIES AND RESPONSIBILITIES**: - Develop and...

  • Support Renewal Advisor

    4 weeks ago

    مصر, Egypt Oracle Full time

    Support Renewal Advisor-2300038O **Applicants are required to read, write, and speak the following languages***: English, Arabic, French **Detailed Description and Job Requirements** Drive the renewal of Oracle's contracts to existing customers. Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers...

  • Culture Trainer

    5 days ago

    مصر, Egypt SpotOn TA Full time

    As a culture Trainer you will be conducting training sessions “on-site/virtually”, ensuring active participation and understanding among participants and more. **Detailed Duties and Responsibilities** - Collaborate with cross-functional teams to identify training needs and develop targeted learning solutions. - Evaluate the effectiveness of training...

  • Digital Solution Advisor Specialist

    4 weeks ago

    مصر, Egypt SAP Full time

    **We help the world run better** Job Profile A Digital Solution Advisor is a customer-facing role mapping product capabilities to requirements of prospects to support the selling of solutions and services. This role serves as domain expert and spokesperson for designated solutions or product segments. They are primarily responsible for pipeline growth,...

  • Digital Solution Advisor Specialist

    4 weeks ago

    مصر, Egypt SAP Full time

    **We help the world run better** A Digital Solution Advisor is a customer-facing role mapping product capabilities to requirements of prospects to support the selling of solutions and services. This role serves as domain expert and spokesperson for designated solutions or product segments. They are primarily responsible for pipeline growth, deal support,...

  • German Sdr

    2 weeks ago

    مصر, Egypt citPEAK Full time

    citPEAK is extending their team in Cairo with a German Sales Development Representative. Tasks - Cold call into prospects generated by variety of outside sources - Engage and qualify inbound leads. - Arrange appointments for our sales team - Work with your dedicated Sales Consultant to identify ongoing strategic targets - Consistently achieve qualified...

  • German Sdr

    4 weeks ago

    مصر, Egypt citPEAK Full time

    citPEAK is extending their team in Cairo with a German Sales Development Representative. Tasks - Cold call into prospects generated by variety of outside sources - Engage and qualify inbound leads. - Arrange appointments for our sales team - Work with your dedicated Sales Consultant to identify ongoing strategic targets - Consistently achieve qualified...

  • German Sdr

    2 weeks ago

    مصر, Egypt citPEAK Full time

    citPEAK is extending their team in Cairo with a German Sales Development Representative. Tasks - Cold call into prospects generated by variety of outside sources - Engage and qualify inbound leads. - Arrange appointments for our sales team - Work with your dedicated Sales Consultant to identify ongoing strategic targets - Consistently achieve qualified...

  • Culture Trainer

    5 days ago

    مصر, Egypt SpotOn TA Full time

    As a culture Trainer you will be conducting training sessions “on-site/virtually”, ensuring active participation and understanding among participants and more. **Deta**iled Duties and Responsibilities** - Collaborate with cross-functional teams to identify training needs and develop targeted learning solutions. - Evaluate the effectiveness of training...

  • Support Renewal Advisor

    4 weeks ago

    مصر, Egypt Oracle Full time

    Support Renewal Advisor - French Speaker-2300038N **Applicants are required to read, write, and speak the following languages***: English, Arabic, French **Detailed Description and Job Requirements** Drive the renewal of Oracle's contracts to existing customers. Responsible for timely renewals for small to medium-sized customers in assigned territory....

  • German Primary School Teacher in Maadi

    4 weeks ago

    مصر, Egypt KOMPASS Education Full time

    Your small class with no more than 10 young learners will be exploring the exciting primary school years with you. You will be their learning guide in German, Maths and Science. Our children and teachers enjoy three healthy meals together. We care about a special learning environment. Relationships and community matter. Our teachers are team players who...

  • German Customer Support Representative

    7 days ago

    مصر, Egypt Tech Mahindra Full time

    ### Job Summary: I. Native or equivalent (interpreted as CEFR level C1 or better) German language and basic English skills in writing and speaking to understand documentation and log accurately in the Customer systems, 2]Optimistic, friendly, positive and self-motivated personality, 3]Ability to work in team, 4]Service oriented profile and with a focus on...

  • Cnx-academy Instructor

    4 weeks ago

    مصر, Egypt Webhelp Full time

    **Training & Quality** **Location** - Cairo, Egypt*** Job Title: CNX-Academy Instructor - German Speaker C1\C2 **Job Description**: - The trainer is: - Responsible for day-to-day functional direction of agents within the training classroom environment, including student progress monitoring for the duration of training, providing coaching and...