Manager, Trade Operations

3 weeks ago


مصر, Egypt Standard Chartered Full time

**Job***: Business Support, Management & Efficiency

**Primary Location***: Africa & Middle East-Egypt-Cairo

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 20/Jul/2023, 7:52:27 AM

**Unposting Date***: 27/Jul/2023, 5:59:00 PM

**The Role Responsibilities**

**Strategy**
- To assist the Unit Manager Trade Operations and Head of Trade Operations in managing and overseeing the day to day Operations with the aim to achieve
- Operational standards / compliance
- Increased productivity and efficiency
- Good cost control within the team
- Good quality control on operational / transactional risks
- Compliance with regulations relating to Trade
- Drive and monitor initiatives and activities to improve daily operations in view of accuracy, efficiency and services.
- Work closely with Trade Product Operation and GBS to standardize, simplify, improve and streamline process to strive for continuous productivity improvement.
- Assist Head of Trade Services in implementing changes to internal standards and procedures in line with development in the business.

**Process, Productivity and Budgetary Management**
- Manage Team’s daily operations accordingly to the laid down procedure and standard of service and ensure operations complies with applicable
- By Generic Product Program and Country Product Addendum
- Money Laundering Prevention Procedures and report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager
- Sanctions policy and procedures
- Group Policies / GDOI
- Legal and Compliance Policies
- Monitor workflows to ensure all transactions are promptly processed as reflected by the agreed turnaround times for customers by team members who possess the compatible expertise.
- Counter
- Pre-processing / Scanning
- Safekeeping
- Post-processing and dispatch
- Document endorsements and substitutions
- Authorised Signatory of Trade Instruments
- Archival
- Regulated in Country Processing Activities
- Local Products
- Use volume data to do daily / weekly / monthly volume forecasting and organise sufficient resources to handle the volumes within the expected turnaround times.
- Assist Head of Trade Operations for collaboration with Technology on futuristic digital opportunities, pre-empt disruptive forces and commercialise innovative use of technologies.
- Assist Head of Trade Operations to achieve the financial performance targets of front to back operations and to drive the respective country to prioritize investments into making client journey simpler, faster, better Challenge status quo in driving
- courageous conversations of doing business with Right Clients with a sustainable cost / income ratio.

**Business Continuity Management**
- Assist Head of Trade Operations to ensure an adequate Business Continuity Management (“BCM”) plan is in place across the business, to facilitate continuity of critical business operations in the event of significant business interruption.

**People and Talent**
- To act as a sponsor for the team for all changes facing Trade Operations group to ensure that such changes are implemented successfully.
- Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, with the expectation that everyone in Operations are drivers and owners of client outcomes.

**Risk Management**
- Monitor workflow of transactions during pre-processing and post processing ensuring items are completed within agreed TAT and any items escalated in case of TAT breach.
- Support to effectively implement all operational, regulatory and financial control measures and monitoring plans for compliance and control standard as per the defined Enterprise Risk Management Framework.
- Assist to coordinate periodic business monitoring (self-assessment) activities within the business unit and escalate findings and or breaches to Business Unit Head and BRM, when they occur.
- Proactively communicate with the Business Unit Head and BRM on operational risk issues. Escalate significant events to Business Unit Head / BRM as appropriate. Support operations team pre / post audits and assurance reviews.
- Provide support on any regular and ad hoc tasks related to unit operational risk management assigned by BRM from time to time.
- Embed the Group’s values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.

**Regulatory and Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Always work tow



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