IT Help Desk

**Job Information**: Industry - RetailField - InfrastuctureBudget - EGP 9,000.00Field / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware...

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps - Bachelor’s degree in computer science or Computer Engineering; with 1-2 years of...

**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - EducationJob Category - ServiceDesk & HelpdeskCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Excellent knowledge of Network Troubleshooting including but not limited to diagnose network components and elements has ability to discover any...

**Responsibilities**: - Greet and welcome guests as soon as they arrive at the park with a positive, helpful attitude. - Assist customers in finding the perfect activities for their interests and skill levels, making reservations, and processing payments. - Answer, screen, and forward incoming phone calls, providing accurate information in a friendly and...

**Role and Responsibilities**: - Actively participate in support queue calls, paying careful attention requirements and care of our clients - Open, track and close incident and request tickets - Perform daily system health checks, address issues and document results - Monitor and maintain systems performance and troubleshoot outages within specified SLA -...

We are seeking a seasoned individual with a demonstrable track record in network security, network switches, Sophos Firewall administration, ERP systems support, and Windows Server environment management. Join our esteemed IT team and contribute significantly to maintaining a robust IT infrastructure, providing seamless support, and implementing proactive...

**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

Accountant knowledge is a must - proven customer Support; experience in customer support will be considered a plus - good English - organized and responsible - Excellent communication and problem-solving skills with a high level of dedication - good team player - familiar with ERP Systems is preferred our industry experience using help desk software and...

**Job Number** 22206232 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for...

Responsibilities: - Technical Support: - Providing assistance to customers by helping troubleshoot and resolve technical issues with products or services. - Ensuring customers have a positive experience through patient, understanding, and helpful customer service. - Identifying, diagnosing, and solving technical problems promptly. - Keeping detailed...

**Training Advisor** **Role Description** This is a full-time on-site role for a Training Advisor at IT Gate Academy located in Qesm 1st Nasser City. The Training Advisor is responsible for accepting & handling customer calls, guiding trainees, conducting training sessions, developing training programs, providing technical help to trainees. The Training...

**Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Facilitate and coordinate technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determine and implement solution **Job Duties and Responsibilities**: - Maintain helpdesk support and resolve problems to the...

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

Respond to customer queries in a timely and accurate way, via phone - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers -...

**Responsibilities**: - Provide technical support and assistance to clients. - Responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. - Document and track customer interactions and resolutions in the support ticketing system. - Collaborate with cross-functional teams to escalate and resolve complex...

**Responsibilities** - Handle Social insurance and Labor office transactions - Fill and correspond documents to social and labor office ( social insurance requests and cancellations, form 2, indebtedness, emergency aid funds) - Update and renew employee contracts and promotions on HITs system. - Draft and keep records of employee custodies “Laptops and...

**Technical Qualifications** 2. - Oracle Forms 3. - Oracle Reports 4. - Oracle workflow 5. - OA Frame work (OAF) 6. - XML Publisher and BI Publisher 7. - Approval Management Engine AME 8. - Expert in the usage of Oracle APIs.For Data loading 9.. good Knowledge of SCM ,HCM and Finance Modules is a Plus 10. - Handles all the technical developments...