Shift Manager-casino

2 weeks ago

مصر, Egypt Marriott International, Inc Full time

**Job Number** 23049676

**Job Category** Golf, Fitness, & Entertainment

**Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Responsible for daily casino operations. Position directs, trains and assists employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Enforces policies and procedures to monitor and evaluate performance of personnel to ensure casino operation in accordance with local gaming regulations

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 3 years experience in Casino Administration or related professional area.

OR
- 2-year degree from an accredited university; 1 year experience in Casino Administration or related professional area.

**CORE WORK ACTIVITIES**

**Managing Casino Work, Projects, and Policies**
- Indirectly supervises the scheduling, opening and closing of all table games, slot area and cashier operations.
- Manages for the integrity of all gaming activity and equipment in casino.
- Coordinates with Surveillance regarding the overall security of gaming and non gaming areas.
- Enforces established credit play policy on assigned shift, to include extension of credit to qualified customers within the established guidelines.
- Liaisons with Lead Slot Technician on adjustments and repairs of games.
- Coordinates and implements casino work and projects as assigned.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
- Authorizes complimentary services to qualified casino customers to promote business.

**Leading Casino Teams**
- Manages a team of casino staff; prioritizes projects and workload of the team and its individual members, and establishes deadlines around those priorities.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; demonstrates honesty/integrity; leads by example.
- Motivates and provides a work environment where employees are productive.
- Imposes deadlines and delegates tasks.
- Provides an "open door policy" and is highly visible in areas of responsibility.
- Understands how to manage in a culturally diverse work environment.
- Manages the quality process in areas of customer service and employee satisfaction.
- Manages all employees tactfully with an eye on fairness and maintaining high employee morale.
- Oversees rating-related duties.
- Supervises all Casino Operations personnel on shift.
- Indirectly supervises Casino Housekeeping, Slot, and Casino Beverage staff.
- Ensures all the casino operations supervisors and employees adhere to their respective departmental procedures.

**Maintaining Casino Goals**
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Submits reports in a timely manner, ensuring delivery deadlines.
- Ensures profits and losses are documented accurately.
- Maintains a strong accounting and operational control environment to safeguard assets.
- Provides direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.
- Promotes high visibility of casino in local market areas.

**Ensuring Exceptional Customer Service**
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Sets a positive example for guest relations.
- Promotes positive customer relations.
- Monitors and handles guest complaints by following the instant pacification procedures.
- Interacts at the executive level with gaming customers, setting an example for the staff in the areas of courtesy and service.
- Provides guidance and professionalism on all disputes that may arise in the casino.

**Managing and Conducting Human Resource Activities**
- Supports the development, mentoring and training of employees.
- Provides constructive coaching and counseling to employees.
- Develops succession plans
- Works with the Director of Human Resources to ensure that all programs relating to employees’ compensation, benefits, and working conditions are adequate to attract and retain a high-quality, productive workforce.
- Participates in recruiting, interviewing, and selecting/promoting key management personnel in departments.
- Manages the performance review/merit increase process as defined.
- Reports payroll hours for casino employees. Maintain attendance of casino personnel.

**Add

  • Assistant Casino Manager

    1 week ago

    مصر, Egypt Marriott Worldwide Full time

    **Job Number** 22154208 **Job Category** Golf, Fitness, & Entertainment **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position assists Casino Manager in responsibilities...

  • Assistant Casino Manager

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23038380 **Job Category** Golf, Fitness, & Entertainment **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Observe all gaming activities, including players and...

  • Waitress-casino

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23138591 **Job Category** Food and Beverage & Culinary **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables according to type of...

  • Casino Housekeeping

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23114000 **Job Category** Housekeeping & Laundry **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill...

  • Shift Engineer

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23086080 **Job Category** Engineering & Facilities **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond and attend to guest repair requests. Communicate with...

  • Shift Supervisor

    4 days ago

    مصر, Egypt Guardian Glass Full time

    **Description** We are hiring for Upper line Supervisor in our Glass manufacturing plant located at 10th of Ramadan City, Egypt. Hot End supervisor manages all production activities inside Hot End area, emphasizing the priorities of safety, quality, and efficiency to meet or exceed business plan objectives and meet customer expectations to deliver maximum...

  • Shift Pharmacist

    6 days ago

    مصر, Egypt AstraZeneca Full time

    Maintaining compliance within licenses to operate ( cGMP, SHE, and Business compliance) Support the management of the production line to deliver quality product, on time, in full, in accordance with the AstraZeneca standards Understands the production standard processes to deliver product on time, in Full. Ensure standard way of working Lead training...

  • Production Shift Leader

    3 days ago

    مصر, Egypt Givaudan Full time

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness, humility, and a spirit of adventure, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn from our 79 production sites worldwide, known for their...

  • Shift Lead Supervisor

    6 days ago

    مصر, Egypt NCR Full time

    About NCR NCR Corporation (NYSE: NCR) is a leading software - and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Title: Shift Lead Supervisor - Network...

  • Camera Shift Leader

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23181810 **Job Category** Loss Prevention & Security **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Patrol all areas of the property; assist guests with room access....

  • Senior Charging Engineer

    7 days ago

    مصر, Egypt Shift EV Full time

    ABOUT SHIFT EV: Shift EV is a fast-growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-class technology veterans from MIT, Intel, and General Motors to build a venture...

  • Electric Drivetrain Engineering Manager

    1 week ago

    مصر, Egypt Shift EV Full time

    About Shift EV: Our mission is to accelerate the transition to electric mobility in emerging markets by building technologies that reduce the cost of electric vehicles and unlock financial savings for our customers. ## Job Description - Lead the drivetrain team responsible for sizing and integration of the electric drivetrain including controllers and...

  • Fleet Charging Lead

    1 week ago

    مصر, Egypt Shift EV Full time

    ABOUT SHIFT EV: Shift EV is a fast-growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-class technology veterans from MIT, Intel, and General Motors to build a venture...

  • Senior Procurement Specialist

    1 week ago

    مصر, Egypt Shift EV Full time

    ABOUT SHIFT EV: Shift EV is a fast growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-class technology veterans from MIT, University of Grenoble, Intel, Corning, GM and...

  • Executive Assistant

    3 days ago

    مصر, Egypt Shift EV Full time

    ABOUT SHIFT EV Shift EV is a fast-growing electric vehicle technology company based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. Today, we are the leading fleet electrification platform in Egypt and emerging markets. Our electro-fitting...

  • Senior Logistics Specialist

    4 weeks ago

    مصر, Egypt Shift EV Full time

    ABOUT SHIFT EV: Shift EV is a fast-growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-class technology veterans from MIT, University of Grenoble, Intel and Corning to...

  • Senior Employee Relations Specialist

    1 week ago

    مصر, Egypt Shift EV Full time

    ABOUT SHIFT EV: Shift EV is an electric vehicle technology company, based in Cairo, Egypt. Our vision is to expedite the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. Our team members are top-notch industrial and academic experts from MIT and Intel. We are backed by local and global VCs on...

  • Lead Process Engineer

    1 week ago

    مصر, Egypt Shift EV Full time

    ### ABOUT SHIFT EV: Shift EV is an electric mobility technology company based in Cairo, Egypt. Our vision is to expedite the adoption of electric mobile solutions in Egypt and the region by developing state-of-the-art electric drivetrain solutions. Our team members are top-notch industrial and academic experts from institutions like MIT and Intel. Backed by...

  • Head of Supply Chain

    1 week ago

    مصر, Egypt Shift EV Full time

    ## Head of Supply Chain ABOUT SHIFT EV: Shift EV is a fast growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-class technology veterans from MIT, University of Grenoble,...

  • Production Controller

    1 week ago

    مصر, Egypt Shift EV Full time

    Who we are: Shift EV is a fast-growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-class technology veterans from MIT, the University of Grenoble, Intel, and Corning to...