E-store Sales Manager
3 months ago
Position Summary
1. Maximize sales and profits by setting up and managing marketing strategy best for the relevant market/customer based on the global/regional strategy.
2. General responsible for setting up the best localized product strategy, and for the right-time delivery.
3. Provide the foundation for continued sales and profit creation by identifying new opportunities and connecting them with sales based on continuous communicate with the region and organization one is in charge of.
4. Secure product competitiveness by setting up differentiating strategy after analyzing the market, customers, competitors and technology.
5. Set up long-term strategic relations by continuously developing cooperative business model with clients.
Role and Responsibilities
- Manage E-Commerce business operation activities End to End and resolve operational or technical issues.
- Responsible for Samsung website promotion set-up, price and merchandising content management on eStore platform in coordination with Regional Content team.
- Regular coordination with logistics and customer service teams to ensure customer satisfaction.
- Regularly monitor competitor activities.
- Benchmark global best practices and find insights for regional optimization strategy.
- Incident handling in coordination with eStore Incident Manager.
- Reviewing Samsung website content, and automated procedures for maintenance (category management, CMS, promotions as per guidelines).
- Collaborate closely with the Business Divisions in order to Grow & Expand Samsung Online Business.
- Support Planning, Testing and release system for product and price updates to the eStore.
- Manage eStore Partner & business to achieve plans and results.
- Manage Promotions and pricing on the website.
- Manage targets achievement through leading on channel needs and competitiveness.
- Manage targets through leading on new avenues and differentiation vs. other channels.
Skills and Qualifications
- Strong understanding of Online & B2B Business.
- Experience in relationship building and growing of current channels.
- Strong analytical skills to be able to track and generate data-based insights.
- Comfortable in a cross-functional environment, flexible and open to ideas from all areas and levels of the organization, while also confident and decisive in a large organization.
- Demonstrate ability to learn quickly and manage change effectively.
- Strong understanding of market dynamics and technology.
- Excellent communication skills and interpersonal skills.
- Organized - able to manage multiple projects, stakeholders and priorities.
- Commercially driven to grow channel based on market differentiation and customers' needs.
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