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Systems Development Engineer 1

1 month ago

مصر, Egypt Dell Technologies Full time

**Job Title**:Systems Development Engineer 1

ISG Services Engineering team plays a vital role in supporting Dell’s products from inception to sustaining and end of life with the mission of making Dell’s products the easiest to own, lowest cost and consistent across ISG. The organization will consist of 2 distinct verticals: Serviceability, and Supportability. These verticals will directly interlock with the product groups through the product management, engineering, program management and quality organizations. Specifically, the Supportability team will be responsible for driving world-class customer experience through identification and resolution of systemic, quality and process issues in order to reduce workload and make Dell’s products easier to own and support. Serviceability Engineering is focused on making our products the easiest to own by defining, validating and prioritizing product features/capabilities for future product/solution releases; partner with Product Management and Development Engineering during Offer Lifecycle Process (OLP) concept, define, plan and develop phases to increase product competitiveness.

What you’ll achieve
- Perform Serviceability related testing of all new product versions
- Procedures document validation
- Solve Desktop coding for publishing procedures
- Serviceability Lab troubleshooting tasks
- Participate in special projects as needed
- Analyze workload drivers within the support organization and identify opportunities for initiatives to reduce overall workload volume, improve quality, and increase support efficiency

Essential Requirements
- University Students, majoring in Networks, Computer Science or similar discipline - Preferred to graduate in 2023
- Networking Troubleshooting Knowledge
- Basic Virtualization Knowledge
- Attention to detail and good problem-solving skills
- Excellent interpersonal skills
- Good written and verbal communication

Desirable Requirements
- Good understanding of Machine-learning and Deep-learning
- Familiarity with Micro-services
- Experience with container technologies, such as Docker and Kubernetes
- VMware Telco Cloud Platform (TCP) knowledge
- Redhat OpenShift

**Here’s our story; now tell us yours**

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

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