London Cab

**Job Information**:
Number of Positions

**2**
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Business Line

**Mobility Services**
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**Required Skills**:

- sales- customer service+1

City

**Cairo Airport**
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State/Province

**Cairo**
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Country

**Egypt**
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Zip/Postal Code

**11311**
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- Provide excellent customer service by understanding the unique transportation needs of clients and matching them with suitable solutions.
- Achieve and surpass agreed-upon sales targets and outcomes within specified timeframes.
- Coordinate ride requests, advising and upselling vehicles and optional extras based on customer preferences and requirements.
- Manage vehicle status changes in our systems effectively.
- Maintain accuracy in all financial transactions related to ride requests, ensuring successful completion of assigned transactions.
- Collaborate with the team to optimize service delivery and ensure a seamless experience for clients.
- Maintain comprehensive knowledge of our fleet, services, and pricing options to provide accurate and detailed information to clients.
- Handle and resolve addressed face-to-face customer complaints or concerns professionally and on time.
- Collaborate with other departments, such as operations and customer support, to ensure smooth execution of services.
- Perform additional job duties as assigned to meet the dynamic needs of the business.

**Requirements**:

- Bachelor’s degree of any discipline.
- 1-3 Years of experience in customer service or sales.
- Self-motivated and driven by targets with a proven track record in sales.
- Excellent customer service and problem-solving skills.
- Strong communication skills - including both verbal and written.
- The ability to influence and negotiate with others.
- Commercial awareness.
- Attention to detail and accuracy.
- Ability to multitask.
- Exceptional interpersonal and relationship building skills.
- Very Good English verbal and written.
- Fluent Arabic verbal and written.