Warehouse Supervisor

**Purpose of the Job**:
Implement and execute all warehousing activities efficiently assigned to them as per standards to ensure meeting SLAs.
- Perform operational procedure to ensure high levels of customer service/satisfaction.
- Meet customer’s SLA’s for all customers.
- Report any information that might impact company image and brand or functioning
- Conduct internal check on in relation to credit history, associated accounts and trade history prior to on boarding new customers.
- Ensure meeting team’s KPI’s
- Setting KPI’s for direct reports and conduct annual review
- Ensure training warehouse staff on customized logistics procedure and requirements for new customers.
- Ensure identifying direct reports training needs and propose training needed to HR.
- Assist and train personnel to use warehouse systems, DQMS and the processing of work orders.
- Adhere to company HSSE, compliance and sustainability corporate policies, processes and standards.
- Acts on all assigned outcomes of the quality audits.
- Adhere to all shipping and handling legislations.
- Makes sure WMS is updated on time and accurately and as per the procedures.
- Ensure operations is running as per standards to avoid any type of losses.
- Responsible for maintaining accurate stock levels and avoid discrepancies.
- Run the operations to avoid loss or damage related to human, customer goods or facility.

**Job Responsibilities - Experience and Education**:

- Experience of 2-4 Years in warehousing "Mainly Piece picking Operations" & E-commerce Industry.
- Bachelor’s Degree Holder (Logistics, Supply Chain or Industrial Engineering).
- Professional user for Microsoft office (Excel, Word, PowerPoint.. etc).
- Experience in standard concepts of a warehouse.
- Proven Analytical and Leadership skills.
- Excellent written and verbal communication skills.
- Detail oriented persona.
- Job Location: 6th October city (Industrial zone).

**Leadership Behaviors**:

- Building Outstanding Teams- Setting a clear direction- Simplification- Collaborate & break silos- Execution & Accountability- Growth mindset- Innovation- Inclusion- External focus**Skills**: