Fixed Wireless Access Ce Data Analyst
3 days ago
**What you’ll do**:
- Role purpose:
- Fixed Wireless Access network quality assurance and customer experience Sr. Analyst lead role to develop FWA network quality indices and performance measurements for home wireless customers. Maintain VF-EG leadership position in fixed market, drive insights and smart care solutions.
- Key accountabilities and decision ownership:
- Develop quality indices and performance measurements for VF-EG fixed wireless access customers
- Develop Insights and Data analytics for fixed wireless access routers
- Develop FWA Network Smart Care use cases in alignment with the customer care frontline empowerment strategy.
- FWA Network competitive analysis to maintain VF-EG leadership position in fixed market.
Core competencies, knowledge and experience:
- Minimum 5 years of experience in telecommunication industry mainly mobile domain
- Strong knowledge in mobile/fixed networks main elements (Switches, Routers, 4G/5G Networks)
- Strong knowledge in fixed network CPE parameters and Home Wireless Technologies
- Good knowledge in Wi-Fi networks design and optimization
- Very good knowledge of IP networks and transport connectivity solutions (XDSL, MW, Fiber, Satellite, etc.)
- Must have technical / professional qualifications:
- B.SC. in Electrical Engineering majoring in Communication and Electronic Engineering.
- Solid knowledge of Mobile Radio Networks
- Problem solving and decision-making ability
- Vendor management ability
- Full Stack Development knowledge is a plus
- DB administration knowledge is a plus
**Not a perfect fit?**:
**What's in it for you**:
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
**Who we are**:
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
Together we can.
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