Chat and Email Agent

Role Summary: Overall responsibilities are to handle and resolve all incoming live chat customer inquiries and complaints in a professional, efficient, and effective manner to ensure customer satisfaction and loyalty. Role Scope - Handle all incoming live chats such as; late confirmation, missing items, wrong, payment, refund, modification, incomplete and...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

About the opportunity Overall responsibilities are to handle and resolve all incoming live chat customer inquiries and complaints in a professional, efficient, and effective manner to ensure customer satisfaction and loyalty. What you need to be successful - Handle all incoming live chats such as; late confirmation, missing items, wrong, payment, refund,...

**Requirements**: Requirements: - High school diploma or equivalent required; some college coursework preferred. - Previous experience in customer service, sales, or a related field preferred. - Excellent verbal and written communication skills, with the ability to type at least 20 words per minute. - Strong problem-solving and decision-making skills, with...

Rotational shifts from 9am to 10pm, any shifts after 10 will be from home. 2 days off rotational Work location Arkan Plaza, El Sheikh Zayed Transportation provided. Training 15 days paid. **Job Types**: Full-time, Temporary Contract length: 2 months **Salary**: E£6,900.00 per month

Baron Hotels & Resorts Egypt, is a leading boutique chain management group that was established in 1980. The signature brand comprises 4 properties in Egypt; Baron Cairo, Baron Resort Sharm El Sheikh, Baron Palms Sharm El Sheikh (adults only) and Baron Palace Sahl Hasheesh, all developed to reflect the group’s philosophy in providing unforgettable...

NOK is hiring for Amazon Australia **Requirements**: - B2-C1 English speakers. - **Graduates, Undergrads and drop-outs **are welcome to apply - Excellent communication skills. - Flexible with overnight shift. **Working conditions**: - Location: 5th settlement, New Cairo - 2 days off rotational - 9 working hours including 1 hour break **Benefits**: -...

**Requirements**: - C1 English speakers. - Graduates - Excellent communication skills. - Flexible with overnight shift. **Working conditions**: - Location: Maadi Technology Park - 2 days off rotational - 9 working hours including 1 hour break **Benefits**: - Medical insurance - Transportation Salary is up to **14k** Pay: E£11,000.00 - E£14,000.00 per...

**Requirements**: - C1 English speakers. - Graduates - Excellent communication skills. - Flexible with overnight shift. **Working conditions**: - Location: Maadi Technology Park - 2 days off rotational - 9 working hours including 1 hour break **Benefits**: - Medical insurance - Transportation Salary is up to **14k** **Salary**: E£11,000.00 -...

Sutherland (Cairo) is currently hiring for a newly launched account. Requirements: - Graduates, Gap Year & Dropouts - Excellent verbal and written communication skills, with a strong command of the English language. - **Excellent English Speakers**: - **Flexibility With Rotational Shifts \**: - **Flexibility with 24/7 shifts including morning, night and...

Sutherland (Cairo) is currently hiring for a newly launched account. Requirements: - Graduates, Gap Year & Dropouts - Excellent verbal and written communication skills, with a strong command of the English language. - **Excellent English Speakers**: - **Flexibility With Rotational Shifts \**: - **Flexibility with 24/7 shifts including morning, night and...

**Business: CCM** **Open positions: 1** **Role Title: Subject Matter Expert - CCM** **Global Career Band: 7** **Location **_(Country / City)_**: Egypt/Cairo** **Recruiter Name: Moustafa Ali** **Why join us** **The Opportunity**: **Role Context;** - Excellent communication skills - Written & Verbal (English/Arabic). - Attention to detail - Proven track...

**Requirements**: - B2-C1 French - B1+ English - excellent typing skills Undergrads and foreigners with valid visa are welcome to apply. Pay: E£14,000.00 - E£18,000.00 per month

_**Teleperformance Egypt is hiring US Customer Service Agents!**_ - **Do you think you are an Excellent, Fluent, or Native English speaker ?**_ - **B1+ / B2/ C1**_ - **GET THE HIGHEST NET SALARY IN THE MARKET!!**_ - _**Salary 8k EGP NET free tax and fees.**_ - _**Work from site ( Cairo, 5th settlement ).**_ - _**Rotational shifts (Morning, mid, night) (5th...

**Reservation Agent / Ticketing Agent We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. **Reservation Agent Responsibilities**: - Assisting and...

Hurry and join us.#Mail & #Chat Account️ No experience needed.️ Very good English Level - Gross salary 4500 +Bonus & profit share.️ Location: Maadi Technology Park.️ Grads Only.️ Transportation is provided after 12 am.️ 2 Days off and rotational shifts.️ Social and Medical insurance.Max age 35If interested Send a Whatsapp message...

_**Teleperformance Egypt is hiring Customer Service Agents for different accounts in US, UK, or Canada!**_ - **FLUENT OR NATIVE ENGLISH SPEAKERS ARE NEEDED!!!**_ - **IMMEDIATE HIRING!!**_ - **NIGHT SHIFTS ONLY!**_ - **B2/ C1 (ENGLISH PROFILE)**_ - **GET THE HIGHEST NET SALARY IN THE MARKET!!**_ - _**Salary 8k EGP NET free tax and fees + 1000 GRANTED...

**Responsibilities**: - Provide accurate, valid, and complete information using the right tools and methods. - Resolve customer complaints and provide appropriate solutions and alternatives within the time limits. - Follow up to ensure resolution. - Maintain records of customer interactions, process customer accounts, and file documents. - Communicate and...

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: **Job Description**: Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's...

**Job Purpose** We are seeking a detail-oriented and customer-focused individual to join our team as a Data Entry and Chat Agent. In this role, you will be responsible for gathering customers' inventory details and working on the files to import them into our system using our templates. Additionally, you will be handling customer inquiries and chats. **Key...