Aces Operation Excellence Manager, Amzl Mena Aces
6 months ago
3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
To continue to drive process excellence within our Last mile Delivery business, we are currently looking for an ACES Manager.
As an ACES (Amazon Customer Excellence Systems) Manager, you will drive process standardization on site. You will be the link between station management and the ACES team. As a member of the ACES team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve performance.
Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.
Key job responsibilities
**Main responsibilities**:
As first-hand contact for station management regarding process improvements and bench marking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.
In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction.
- Contribute to audit initiatives and support results-driven action planning
- Contribute to deployment of Process Standard implementations and upgrades within the delivery station partnering with station management and several stakeholders
- Support development and continuous piloting of process improvements and ongoing bench marking initiatives
- Ensure station management is understanding benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts
- During peak time, you will have the responsibility for the day to day management of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, managing external agency relationships and performance.
This role will be based in the delivery station. You are willing to work in non-traditional shift patterns which include nights.
Cairo, EGY
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
-
Aces Specialist, Amzl Mena Aces
8 months ago
مصر, Egypt QExpress LLC - G27 Full timeBachelor's degree preferably in Operations, Engineering or Logistics. - Experienced in Distribution and/or Fulfillment processes, ideally in fast-paced industrial, logistics or production environment. - Proven analysis and problem-solving skills. - You feel responsible for the quality of your work whilst striving for steady excellence and optimization -...
-
Mena Space Management Lead, Mena Aces
8 months ago
مصر, Egypt Souq.com for E-Commerce LLC Full timeWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays Shop-floor affinity and experience in Industrial Engineering, Business Process Engineering, Quality, Operations or Logistics Excellent communication skills (written and verbal) Fluent English The Space management Lead, coordinates and facilitates implementation of space...
-
Ac/refrigerator
7 months ago
مصر, Egypt Hilton Full timeAC/Refrigerator An AC/Refrigerator is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenance **What will I be doing?** As an AC/Refrigerator, you are responsible for performing the following tasks to the highest standards: -...
-
Ac/refrigerator Supervisor
6 months ago
مصر, Egypt Hilton Full timeAC/Refrigerator Supervisor An AC/Refrigerator Supervisor is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenance. **What will I be doing?** As an AC/Refrigerator Supervisor, you are responsible for performing the following tasks...
-
Ac/refrigerator Supervisor
6 months ago
مصر, Egypt Hilton Full timeAC/Refrigerator Supervisor An AC/Refrigerator Mechanic is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenance **What will I be doing?** As an AC/Refrigerator Mechanic, you are responsible for performing the following tasks to...
-
Acs Service Manager
6 months ago
مصر, Egypt Oracle Full timeACS Service Manager -230003MQ **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** A great opportunity to join the rapidly-growing Service Management Support Center team in Oracle ACS. The expertise center delivers service management functions non-technical Incident Management (Service...
-
Acs Service Manager
6 months ago
مصر, Egypt Oracle Full timeACS Service Manager -230003MR **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** A great opportunity to join the rapidly-growing Service Management Support Center team in Oracle ACS. The expertise center delivers service management functions non-technical Incident Management (Service...
-
Ac/refrigerator Supervisor
6 months ago
مصر, Egypt Hilton Full timeAn AC/Refrigerator Mechanic is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenance **What will I be doing?** As an AC/Refrigerator Mechanic, you are responsible for performing the following tasks to the highest standards: -...
-
Ac/refrigerator Supervisor
6 months ago
مصر, Egypt Hilton Full timeAn AC/Refrigerator Supervisor is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenance. **What will I be doing?** As an AC/Refrigerator Supervisor, you are responsible for performing the following tasks to the highest...
-
Operations Supervisor, Amzl Mena Aces
8 months ago
مصر, Egypt Souq.com for E-Commerce LLC Full timeExperience managing teams - Experience with planning, performance metrics, and process improvement - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no...
-
Program Manager Ii, Utr, Mena Amzl Aces
6 months ago
مصر, Egypt Souq.com for E-Commerce LLC - G32 Full timeBachelor’s degree. - Demonstrate strong track record of stakeholder management within a large scale rapid and process driven environment, whilst also being able to handle multiple projects. - Knowledge of Lean, Six Sigma, Kaizen, and FMEA methodologies. - Ability to work through all shifts including night shift for new projects implementation or conducting...
-
Operations Manager
6 months ago
مصر, Egypt Souq.com for E-Commerce LLC Full time3+ years of employee and performance management experience - 3+ years of performance metrics, process improvement or lean techniques experience - Bachelor's degree or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Amazon Worldwide Operations is the underlying fulfillment and customer service engine that...
-
Business Analyst
6 months ago
مصر, Egypt Souq.com for E-Commerce LLC Full timeWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays - BI sage and SQL experience - Strong analytical capabilities - Excellent communication skills (written and verbal) - Fluent English The Fulfillment Center (FC) Business Analyst supports, coordinates and facilitates implementation of new and improved structures, processes...
-
Mena Fcs Reverse Logistics Sme
6 months ago
مصر, Egypt Souq.com for E-Commerce LLC Full timeDegree level or higher Project Portfolio Management experience The ability to translate operational issues into workable solutions Fluent English We are Amazon; we pioneer. Since opening our virtual doors 1995, we’ve been pushing the boundaries of possible further and further. Our entire business works hard to delight our customers - from the second an...
-
Oracle Css
6 months ago
مصر, Egypt Oracle Full timeOracle CSS - Services Solutions Architect (Presales -Egypt)-230003HX **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Background**: Advanced Customer Support (ACS) is a business unit within Oracle that establishes long-term enhanced support and managed service relationships with...
-
Linehaul Manager
6 months ago
مصر, Egypt Souq.com for E-Commerce LLC Full time3+ years of performance metrics, process improvement or lean techniques experience - Bachelor's degree or equivalent Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your creativity to change the direction of the entire transportation and delivery...
-
Reverse Logistics
6 months ago
مصر, Egypt Souq.com for E-Commerce LLC Full time1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts Amazon Operations Amazon Worldwide...
-
Amxl Fc Area Manager
7 months ago
مصر, Egypt Souq.com for E-Commerce LLC Full time1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Amazon Operations Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon...
-
QA/ac Manager
7 months ago
مصر, Egypt ALPLA TABA for Plastics S.A.E. Full time**What you will enjoy doing**: - Coordinating and supervising all Quality Assurance activities in Production - Coordinating and supervising all Laboratory to assure exceptional quality product is delivered to the customer - Ensuring Production Process output is in compliance with customer expectations - Being responsible for quality related communication...
-
Ac Supervisor
6 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23199091 **Job Category** Engineering & Facilities **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Install, maintain, perform preventative maintenance on, and...