Technical Support/help Desk

**Job Information**: Industry - RetailField - InfrastuctureBudget - EGP 9,000.00Field / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware...

Responsibilities: - Technical Support: - Providing assistance to customers by helping troubleshoot and resolve technical issues with products or services. - Ensuring customers have a positive experience through patient, understanding, and helpful customer service. - Identifying, diagnosing, and solving technical problems promptly. - Keeping detailed...

We are seeking a seasoned individual with a demonstrable track record in network security, network switches, Sophos Firewall administration, ERP systems support, and Windows Server environment management. Join our esteemed IT team and contribute significantly to maintaining a robust IT infrastructure, providing seamless support, and implementing proactive...

**Role and Responsibilities**: - Actively participate in support queue calls, paying careful attention requirements and care of our clients - Open, track and close incident and request tickets - Perform daily system health checks, address issues and document results - Monitor and maintain systems performance and troubleshoot outages within specified SLA -...

**Job Summary**: Administrate and maintain the company's internal networks and all technical issues related to all users computers. **Responsibilities**: **System & Security**: - Set a backup plan for all users data and all systems data regularly. - Search for the most updated releases to maintain up-to date software & data file security. - Participate in...

**About the role**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**About the role**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - EducationJob Category - ServiceDesk & HelpdeskCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Excellent knowledge of Network Troubleshooting including but not limited to diagnose network components and elements has ability to discover any...

**About the role**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps - Bachelor’s degree in computer science or Computer Engineering; with 1-2 years of...

Job Role / Function - **Technical** - Years of Experience - **Unspecified** - Career Level - **Entry Level** - Gender - **Unspecified** - Expiry date - **23 Feb 2023** - Job Description - Good English - Graduates only - Experience as Technical Support or computer science graduation - Males and females - Max age: 30 - Job Requirements - Salary: from 6K Net...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

**Role purpose**: To manage IT DE Service Desk support: All DE OPCO support -Handling the following service desk’s tasks as 1st line support through inbound and outbound calls and chat channel. - Ensuring Service Level Targets / Service Level Objectives within the SLA is met. - Measuring and Service Level Reporting for IT Services. - Own and manage the...

Accountant knowledge is a must - proven customer Support; experience in customer support will be considered a plus - good English - organized and responsible - Excellent communication and problem-solving skills with a high level of dedication - good team player - familiar with ERP Systems is preferred our industry experience using help desk software and...

**Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Facilitate and coordinate technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determine and implement solution **Job Duties and Responsibilities**: - Maintain helpdesk support and resolve problems to the...

**Responsibilities**: - Provide technical support and assistance to clients. - Responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. - Document and track customer interactions and resolutions in the support ticketing system. - Collaborate with cross-functional teams to escalate and resolve complex...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

**Role purpose**: To manage IT Spain Service Desk support: All ES OPCO support -Handling the following service desk’s tasks for the Service Owner’s department via REMEDY including Problem Management, Incident Management, Change Management and Service Requests as well as interface with Spain market customers also SPOC between IT teams and business teams,...

**Role Purpose**: - As a - _Workplace IT Support Engineer_, you will be providing site and remote based technical support,- conducting maintenance & troubleshooting- activities as part of a dedicated regional team within the wider Infrastructure & Operations team that supports the entire organisation.- Working collaboratively through technical processes,...

**Role Purpose**: As a _Workplace IT Support Engineer_, you will be providing site and remote based technical support, conducting maintenance & troubleshooting activities as part of a dedicated regional team within the wider Infrastructure & Operations team that supports the entire organisation. Working collaboratively through technical processes,...