Contact Center Service Supporter

**Contact Center Agent** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model *** - Provide timely resolution of all queries (Human Resources & Financial Services - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center -...

**Contact Center Agent (French Speaker)** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model *** - Provide timely resolution of all queries (Human Resources & Financial Services - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS...

Contact Center Agent POSITION SNAPSHOT Location: Cairo, Egypt Company: Nestlé Business Services Full-time Provide timely resolution of all queries (H2R & S2P - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center Ensure the accuracy and timeliness of services delivered to...

Job Title: Mail & Chat Agent Job Nature: - 8 Working Hours + 1 Hour Break - Rotational Shifts - 5 Working Days Rotational (2 Days Off) Job Location: Maadi Job Benefits: - Social Insurance - Medical Insurance - Promotion after 6 Months - Overtime & Overnight Bonuses - Profit Share - Double paid Holidays Job Requirements: - College Graduates ONLY -...

**Contact Center Agent - Turkish Speaker** **POSITION SNAPSHOT** Location: Cairo, Egypt Company: Nestlé Business Services Full-time *** Provide timely resolution of all queries (H2R & S2P - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center Ensure the accuracy and...

Job Description & Specification: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. -...

The Role - Integrated Marketing Services Supervisor POSITION SNAPSHOT Location: Cairo, Egypt Company: Nestlé Full-time Experience in IMS, Marketing or in Sales at Nestlé or equivalent FMCG preferred. Bachelor Degree (eg. marketing, business studies, communications, journalism, media studies, psychology) required. Experience working in cross...

Role purpose: To manage key KPI’s of both Contact Centres and Risk management for delivering results basis on defined outcomes and manage operational costs by leveraging efficiency. Key accountabilities and decision ownership Strategy & planning: - Stakeholder Management-CS and sales teams for all the contact management Services. - Manage cost of...

Marsool Salary :4500 3600+700 Max Age:35 Location : Maadi Overnight allowance Profit share Males only English Level :A2 B1 **Job Types**: Full-time, Permanent Contract length: 12 months **Salary**: E£3,600.00 - E£4,500.00 per month **Education**: - Bachelor's (required) **Language**: - English (required)

Represent the company in a professional and a qualified manner. - Handle inbound calls for the company - Following up complicated customer calls when required. - Keep records of all incoming calls and inquires on the company’s database. - Identify customers’ needs and direct them to the concerned parties. - Conducting different surveys on customers’...

Preparing and maintaining project plans, status reports, decision, and issue logs - Bringing thought leadership in overseeing continuous improvement opportunities, operational efficiencies, technology enhancements and cost reduction initiatives - Collaborating with business unit Leads to drive improvements across our three business pillars of Customer,...

**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Introduction **At IBM, work is more than a job - it's a calling**: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

تم فتح باب التعين لفرع الشركة في حدائق الزيتون لوظيفة تلي سيلز شركة Global وكيل لشركات الاتصالات ( فودافون - اتصالات ) تطلب لمقرها في الزيتون Call Center (TeleSales) بيع من خلال الهاتف *مقر العمل : حدائق...

**POSITION VACANCY** **Care Center Advisor** **POSITION SNAPSHOT** Location: Cairo, Egypt Company: Nestlé Egypt Full-Time Contract *** The Care Center Advisor is responsible for bringing business benefits to brands & products in terms of services to consumers, consumer understanding, and alternative media to enable more trust and more loyalty. He/she...

Egypt, Cairo - Office - Full-time - Lead - We are looking for a Supervisor for technical support specialist team MENA. **Tasks and duties are to**: - Handling incoming calls; - Outgoing calls; - Helping and solving appeals of users. - Control the quality of the work of the staff of the Contact Center - Translation of texts; - Training and hiring new call...

Our global delivery center is a diverse team, and we are looking for IT enthusiasts to manage our technical support operations and provide first line support with high-quality standard to our Global Clients. Hybrid flexible work models applied on shift rotation on a 24/7 basis. **Responsibilities**: - Manage Intelligent Service Center activities through...

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...

Our global delivery center is a diverse team, and we are looking for IT engineers and IT enthusiasts to manage our technical support operations and provide first line support with high-quality standard to our Global Clients. Hybrid flexible work models applied on shift rotation on a 24/7 basis. **Responsibilities** - Manage Intelligent Service Center...