(Call Center Agent) خدمة عملاء في

2 weeks ago

Mansoura, Egypt Raya Contact Center Full time

Available Vacancies: Customer service vacancies (Arabic and English) in several accounts. You will be hired in the best account that fits you based on your educational background, skills and English proficiency. Job description: - Handles customer inquiries from beginning of the inquiry to it’s closing - Resolves customer complaints & problems aiming for customer satisfaction
Minimum Requirements: - Good/Very Good / Excellent English Speaker. - Maximum age is 40. - Graduates Only. - Interested to work in Call Center. - Ability to work rotational shifts. - Ability to work in Cairo.
Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services. Raya Contact Center caters to clients, including global fortune 500 companies in Europe, Middle East & Africa & North America in 16 different languages. Raya Contact Center serves its clients from Eight contact center facilities in Cairo and Hurghada, Egypt, Dubai, UAE and Warsaw, Poland. With 4,750 seats capacity and 4,200 advisors talent pool, Raya focuses on high growth industries; mainly Telecom, Technology, Consumer Electronics, Banking, Automotive and Retail industries. Our operations are well supported through a robust continuous improvement approach using best practices in Lean, Innovation, 6-Sigma, Problem Solving, Data analytic as well as world class standards such as COPC. Raya provide tangible value to our clients by sharing improvements, insights, analytic and recommendations on improvement projects supported by illustrated savings and additional derived revenues.

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