Call Center

2 weeks ago


مصر, Egypt Xceed Contact Center Full time

Handle all customers inquires and solve product or service problems by clarifying the customer&complaint.Keep records of customer interactions or transactions, recording details of inquiries, complaints,or comments, as well as actions are taken.Refer unresolved customer grievances to designated departments for further investigation. Respond promptly to customer inquiries Handle and resolve customer complaints
Maadi, Nasr City, Smart Village and Dokki Years of Experience: 0-1Graduates OnlyMales OnlyFrom good to Very Good English LevelDetermined Military Service statusTechnical Knowledge (For technical support vacancy)
Xceed, Egypt’s leading business process outsourcing (BPO) and shared services company, In 2001 Xceed was founded to help clients around the world meet the requirements of the rapidly evolving global market. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions. Xceed eyes expansion as a goal and a vision, as it connects four continents in eight languages through ten sites in Egypt, Morocco and Mauritius. Xceed is fully owned by Telecom Egypt and has an overall operating capacity of more than 10’000 Omni-channel workstations and 8,000 remote agents, Delivering high-quality services across numerous industries, such as telecoms, fast food, technology, tourism, automotive, financial services, fast-moving consumer goods and healthcare. The company serves a number of and has continuous support from the Ministry of Communication. Its growing network of onshore and offshore corporate clients include key government accounts, Fortune Global 500 firms and a growing network of top industry clients. Capitalizing on the ground breaking success in the contact center area, Xceed extended the services to include “Human resources outsourcing”, “Finance &Accounting outsourcing” and “BPO consutancy”


  • Call Center Manager

    1 month ago


    مصر, Egypt Nexfit Full time

    About the job We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...

  • Call Center Manager

    1 month ago


    مصر, Egypt On-Hire Full time

    **Our client is a one of leading companies in the field of Retail and Consumer Finance in Egypt** **Location: Heliopolis** **Industry: Retail and Consumer Finance** We are looking for a skilled **Call center manager **to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is...

  • Banking Call Center

    1 month ago


    مصر, Egypt Go Partners Full time

    A well-known bank is hiring Call Center Agents to Start Immediately Details: - Male Call Center Agent is needed. - Cairo residents - V.good English language - Max A-ge 28 - Gross salary 4100 - Social and medical insurance - Rotational shifts & days off - Location, Nasr City **Salary**: E£3,650.00 per month Ability to commute/relocate: - Nasr City:...

  • Call Center Agent

    1 month ago


    مصر, Egypt I Properties Egypt Full time

    Real Estate Company is hiring Call center Agent (outbound calls): 1 years of experience Very good command of English Excellent communication skills Company located in New Cairo

  • Call Center Agent

    4 weeks ago


    مصر, Egypt I Properties Egypt Full time

    Real Estate Company is hiring Call center Agent (outbound calls): 1 years of experience Very good command of English Excellent communication skills Company located in New Cairo Ability to Commute: - New Cairo (required) Ability to Relocate: - New Cairo: Relocate before starting work (required)


  • مصر, Egypt Malvern College Egypt Full time

    **Job** Details**: - Experience Needed: - 1 To 2 Years- Career Level: - Entry Level (Junior Level / Fresh Grad)- Education Level: - Bachelor's Degree- Salary: - Confidential- Job Categories: - Customer Service/Support**Skills And Tools**: - Customer Service- Call Center- Customer Support- Customer Care- English- Computer Skills- Communication**Key...

  • Call Center Agent

    4 weeks ago


    مصر, Egypt مجمع طبي متخصص في الاسنان Full time

    **Call center agents Job description**: - Schedule appointments for patients. - Answer telephone promptly and in a polite and professional manner. - Obtain and enter accurate information (address, telephone number). - Schedule appointment correctly - review appointment date, time, and location. - Remind caller to arrive 15 to 30 minutes before scheduled...


  • مصر, Egypt CDI Full time

    **Responsibilities**: Answer customers’ inbound calls and provide accurate, satisfactory answers to their queries and concerns Doing Outbound calls in case of any follow up Handle complaints inquiries. Handle all the inbound/outbound calls in a timely manner Identify customer needs, research issues, resolve complaints, and provide solutions Confirm...


  • مصر, Egypt Bosta Full time

    **We are looking for** - Experience as a Client Support - Call center is a must - Excellent level of English - Patience when handling tough cases **Salary**: E£3,000.00 - E£4,000.00 per month Application Question(s): - What's your military status? For males - Have you worked before as Customer service? If yes please mention it in details. - Please...

  • Call Center Agent

    4 weeks ago


    مصر, Egypt Andalusia Health Full time

    English Call Center without Rush ▪︎ Location: Maadi ▪︎ 8 Working Hours. ▪︎ Rotational Shifts 24/7. ▪︎ 6 days vacation per month ▪︎ Salary : 6k Net + Bonus + Social & Medical Insurance. 》English Level : good to very good 》Graduates. **Salary**: E£6,000.00 per month Ability to commute/relocate: - Maadi: Reliably commute or...


  • مصر, Egypt اورنچ مصر Full time

    About the job First Class Call Center Representative **Purpose of the job** Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize...


  • مصر, Egypt Nok Human Capital Full time

    French speakers are needed for call center vacancies asap!! **Requirements**: - Grads with fluent French+ v good English. - Technical background/experience is a plus. - No commitments for the next 6 months. - Ready to start. **Benefits**: - Social& Medical insurance Transportation provided. **Salary**: E£12,000.00 - E£15,000.00 per month


  • مصر, Egypt Nok Human Capital Full time

    French speakers are needed for call center vacancies asap!! **Requirements**: - Grads with fluent French+ v good English. - Technical background/experience is a plus. - No commitments for the next 6 months. - Ready to start. **Benefits**: - Social& Medical insurance Transportation provided. Pay: E£12,000.00 - E£15,000.00 per month


  • مصر, Egypt Etisal International Full time

    **Voice, Non Voice Reservation Hotels ( German Speakers)**: - **#Salary: 18,5K Net + extra month salary every 3 months.**: - **Location: Cairo**: - **Graduates**: - **Experience in call center is a must**: - **social, medical insurance** **Salary**: E£18,500.00 per month Application Question(s): - Do You have experience in call center...

  • Call Center

    1 month ago


    مصر, Egypt Sutherland Egypt Full time

    Sutherland Cairo Raises the Bar Again! Highest Net Salary in Cairo + Incredible Benefits We're thrilled to announce that we've increased our already highest net salary in the Cairo market - and it's still the best around! Looking for a job with amazing benefits? We offer: - Unmatched Net Salary (We mean it!) - Fully paid training - Overnight Allowance -...


  • مصر, Egypt Sutherland Egypt Full time

    **Sutherland Cairo is hiring french speakers** - Benefits: - Work From Home (after 3 months) - Fully paid training - Attractive Package - Paid Training **Requirements**: - French level (B2 - C1) - Good Communication skills **Salary**: E£13,000.00 - E£16,000.00 per month Application Question(s): - What is your French language level? - Do you have a...


  • مصر, Egypt Nexfit Full time

    Job Requirements Essential Qualifications and Experience - University Degree in a relevant discipline. - 1 to 3 year experience as a customer service and/or call center. - Very Good in Arabic & English (Reading, Writing & Oral) - Very good computer skills Desirable Qualifications and Experience - Familiarity with telephone techniques and skills. -...


  • مصر, Egypt Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • French Sales Agent

    4 weeks ago


    مصر, Egypt NAOS Solutions Full time

    **NAOS_CX **is seeking a French Sales Agent to join our Contact Center department. As a French Sales Agent, you will be responsible for making outbound calls to potential donors and soliciting donations on behalf of our clients. You will also be responsible for maintaining accurate records of all calls and donations received. - **Making outbound calls to...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (9500 NET excluding KPIs + 1700 as KPIs). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...